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About Us

A leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust—all around the world.

Summary

The Executive Assistant serves as business partner and right-hand to the Chief Creative Officer (CCO), taking on a variety of responsibilities that allow the CCO to effectively lead the Creative department, maximize time, and ensure alignment with the organization’s priorities. Supports the CCO in delivering against goals and commitments, as well as ensuring due dates are met. Supports Creative leadership to assist in several areas, including performance monitoring, culture initiatives, pipeline management, setting of goals, budgeting, contracts, IT needs, and more. This role is eligible to work a hybrid schedule, generally requiring work in-office 3 days per week based out of Philadelphia.

Essential Duties & Responsibilities

+ Manage the CCO's time by prioritizing schedules and meetings and planning travel, including completing expense reports and additional ancillary duties.

+ Plans, coordinates and keeps contents of leadership meetings. Ensures that post-meeting action items are completed.

+ Works closely and effectively with the CCO to ensure that inquiries and deliverables are completed on time.

+ Assists the CCO in the development of business decks including business plans, new initiatives, all hands decks, etc. This often includes working with business partners and Creative leadership to pull together content.

+ Serves as a proxy and key conduit for the CCO—acting as an information funnel, filter, and facilitator. Proactively addresses issues before they reach the CCO’s desk, represents the CCO’s perspective, and makes informed decisions as needed in their absence, in close collaboration with the SVP of Creative, VP of Creative Operations, and SVP of Creative Technology.

+ Acts as a liaison between members of the Creative team and our business partners to assist in areas such as client surveys, legal documents, budgeting, and pipeline management and reporting.

+ Builds, leads and fosters relationships crucial to the success of the CCO and the organization, with a focus on building healthy new relationships with cross functional leaders.

+ Prioritizes conflicting needs: handles matters expeditiously and proactively, and follows-through on projects to successful completion, often with tight deadlines.

+ Provides analysis, recommendations, reporting and options to the CCO regarding decisions to be made or problems to be solved in internal or external meetings.

+ Provides a bridge for consistent communication between the CCO with internal departments; demonstrates leadership to maintain credibility, trust, and support with the Creative Executive Leadership team.

+ Assumes responsibility for day-to-day and long-term projects and tasks, ensuring the completion of CCOs action items.

+ Identifies, tracks and follows-up on priority issues and strategic initiatives with proactive escalation when necessary.

+ Proactively jumps in on any other duties as assigned or in areas that need attention to through completion by due dates/deadlines.

Education & Experience

+ Bachelor's degree or equivalent experience

+ 3+ yrs administrative or personal assistant experience preferred (ideally in an agency setting)

+ Ability to maintain confidentiality in a professional manner

+ Ability to maintain strong interdepartmental relationships

+ Ability to be proactive

+ Experience prioritizing assignments under high pressure in a fast-paced environment

+ Familiarity working with multiple cross-functional partners and departments

+ Strong written and verbal communication skills

+ Capable of handling various responsibilities and multiple projects simultaneously while operating independently

+ Excellent computer skills: experience working on multiple platforms; Google Workspace, Microsoft and Apple applications, Microsoft Office suite, Slack, Social Networking sites, collaborative team project software, Salesforce, etc.

Travel Requirements

Travel up to 25%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

+ Medical, Dental, Vision Insurance

+ Tuition Reimbursement

+ Paid Parental Leave

+ Life, Accident and Disability

+ Retirement with Company Match

+ Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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