• Regional Operations Coordinator

    KBR (San Antonio, TX)


    Title:

    Regional Operations Coordinator

     

    *This position in contingent upon contract funding*

     

    Belong. Connect. Grow. With KBR

     

    The Regional Operation Coordinator serves as both an operational and community engagement leader within SPARC. Reporting to the Senior Program Manager or delegated authority, this individual supervises regional team, ensures successful execution of brain donation logistics, and drives community education and outreach strategies to increase awareness, participation, and registry enrollment.

     

    This position requires a balance of operational management, staff leadership, and marketing/outreach, with a focus on advancing the program’s mission and maintaining compliance with all regulatory and contractual obligations. Local travel ~60% | Rotating On-Call Coverage

    Key Responsibilities

    Leadership & Supervision

     

    + Supervise assigned team and oversee day-to-day site operations, including scheduling, case management, problem-solving, and performance management.

    + Prepare and submit weekly site activity reports; provide updates to senior leadership on goals, progress, and challenges.

    + Ensure team completion of all required training; plan, document, and track training needs and outcomes.

    + Maintain SOPs, manuals, and regulatory compliance for staff operations.

     

    Donor Operations & Case Management

     

    + Lead and coordinate the informed consent process with families.

    + Partner with coroners, medical examiners, justices of the peace, hospitals, law enforcement and transport providers to facilitate timely donations.

    + Oversee the proper handling, processing, inventory, recovery and shipment of brain specimens in accordance with all IRB protocols.

    + Ensure on-call coverage and manage staff scheduling for donation cases.

     

    Outreach, Marketing & Education

     

    + Develop and implement outreach and education strategies to promote brain donation awareness and registry participation, ensuring compliance with IRB requirements.

    + Support assigned team in designing, executing, and evaluating community engagement efforts.

    + Plan, coordinate, and participate in outreach events, community education sessions, educational events, and presentations.

    + Design and manage slide decks, brochures, handouts, and other marketing materials to align with program messaging.

    + Leverage tools (e.g., Canva, Trello) to produce and manage outreach campaigns and materials.

    + Collaborate across regions to ensure a cohesive, standardized approach to marketing and community engagement.

     

    Regulatory & Reporting

     

    + Ensure program adherence to IRB and funding agency requirements.

    + Document and report outreach events, participant engagement, registry enrollments, consent discussions, tissue recoveries, specimen shipments, and data collection progress.

    + Develop weekly, monthly, and annual operating plans in accordance with local and programmatic strategic plan; evaluate effectiveness of outreach strategies.

    Qualifications

    Required

    + Bachelor’s degree in a related field.

    + 5+ years of experience in management, research studies and recruitment, donor/tissue operations, or allied health leadership.

    + Demonstrated leadership ability with experience supervising staff.

    + Strong skills in outreach, event planning, detail-orienting reporting, and stakeholder engagement.

    + Ability to manage complex schedules, multiple priorities, and on-call responsibilities.

     

    Preferred

     

    + Master’s degree in public health, biological sciences, marketing/communications, or related field.

    + Experience in tissue or organ donation, social/biological research, forensic sciences, law enforcement, or military health management.

    + Prior experience in tissue recovery, brain health, and/or autopsy

    + Prior experience working with military personnel, veterans, and their families.

     

    Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

     

    KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.