• Protective Services - Officer

    Novant Health (NC)


    Job Summary

    Protective Services Officer

     

    Coastal Region - New Hanover/Brunswick

     

    Join Novant Health as a Protective Services Officer with the highly respected Protective Services team, where your work supports a safe environment for patients, visitors, and healthcare team members in a fast-paced, mission-driven setting.

    As a Protective Services Officer, you will:

    + Respond to emergency calls for assistance and ensure rapid, professional incident resolution.

    + Monitor behavioral health units and provide direct support to clinical staff in high-acuity environments.

    + Participate in firearms training and other healthcare-specific security programs to maintain a safe, therapeutic setting.

     

    Why Choose Novant Health Protective Services?

     

    + Strong Reputation: Be part of a team recognized by the North Carolina Private Protective Services Board.

    + Paid, Comprehensive Training: Includes Armed/Unarmed Certifications, ASP Baton, OC Spray, BLS, and Aggressive Behavior Management—all led by certified in-house instructors.

    + Career Growth: Advance within a hybrid model of Private Armed Security and Company Police, with lateral and upward mobility across specialized units.

    + Professional Gear Provided: Includes ballistic vest/carrier and a yearly uniform allowance.

    + Education Support: Tuition reimbursement for college-level coursework and degree programs.

    + Modern Technology & Tools: State-of-the-art patrol vehicles, communication systems, and protective equipment.

    + Collaborative & Diverse Team: Work alongside experts in Emergency Management, Executive Protection, Community Patrol, and Investigations.

    Qualifications:

    + Education: High School Diploma or GED, required.

    + Experience: Healthcare Public Safety/Police, preferred.

    + Licensure/Certification: IAHSS Basic and/or Adv Training Certifications within 6 months of hire, required.

    + NCPPSB Armed Security Office Registration Permit within 12 months of hire, required. NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire, required

    Additional Skills (required):

    + BLS/CPR within 90 days of hire through employment. Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security Officer Registration Permit in accordance with annual training and qualification standards established by Novant Health.

    + Public contact experience.

    + Satisfactorily completes all required organizational and departmental basic, field, and in-service training courses as well as courses that support our Emergency Management efforts such as decontamination or hazardous materials awareness training .

    + Basic computer skills.

    + Ability to successfully complete generic and department-specific skills validation and competency testing.

    + Ability to accurately receive and transmit information by radio and telephone.

    + Ability to translate observations and information into legible, complete, and accurate reports.

    + No criminal record. Maintains valid driver's license in the state of residence. Maintains compliance with the Novant Health Vehicle Use, Requirements & Guidelines Policy. Immediately notifies Director of Public Safety or Public Safety Manager of any and all charges relating to the operation of a motor vehicle and/or criminal complaint.

    Additional Skills (preferred):

    + Security, law enforcement or military experience.

     

    Make a difference. Protect what matters most.

     

    Apply today to take the next step in your public safety career with a healthcare security leader.

     

    Job Opening ID

     

    2025-227125