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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This position requires strong program governance skills, vendor management expertise, and the ability to coordinate across internal stakeholders including risk, legal, compliance, and technology.

Key Responsibilities

+ **Vendor Project Oversight:** Serve as the primary U.S. Bank liaison to vendor project managers. Monitor delivery status, risks, and issues while holding vendors accountable to project scope, timeline, compliance, and quality standards on current RSS/ISS work requested from vendor.

+ **Internal Project Coordination:** Provide light-touch project management of a cross-functional internal team responsible for vendor oversight. Facilitate task tracking, scheduling, and coordination to ensure the internal team effectively fulfills its governance role.

+ **Program Governance:** Lead and enforce program governance structures, manage program-level status reporting, and facilitate resolution of escalated issues across organizational boundaries.

+ **Federal Compliance Alignment:** Ensure all project activities—both vendor-led and internal—comply with federal regulatory guidelines associated with the Federal Retail Bond Program.

+ **Stakeholder Engagement:** Collaborate with leaders from Treasury, Risk, Compliance, Legal, Procurement, and Technology to ensure expectations are clearly communicated and met.

+ **Risk & Performance Tracking:** Proactively monitor vendor KPIs, SLAs, and deliverables. Identify risks or delays and take or escalate corrective action as needed.

+ **Executive Communication:** Deliver structured, concise, and actionable updates to senior leaders, translating vendor progress and internal coordination into program-level insights.

Basic Qualifications

+ Bachelor's degree or equivalent work experience

+ U.S. Citizenship required (due to federal program involvement)

+ At least 10 years of experience in program/project management or vendor oversight in regulated environments

Preferred Skills/Experience

+ Strong understanding of governance structures, compliance standards, and cross-functional coordination

+ Excellent communication, influence, and stakeholder engagement skills

+ Experience with financial services or federal programs

+ Knowledge of federal compliance and third-party risk management practices

+ Familiarity with document workflow platforms such as Tungsten (Kofax) Total Agility

+ Proficiency in project tools like MS Project, JIRA, or similar

+ Understanding of SDLC and vendor onboarding processes

Location Expectation

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

E-Verify

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.