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Associate Provost- Innovation and Student Success

POSITION DETAILS

Queens College is part of CUNY, the City University of New York, the nation’s leading urban public university. Comprised of 26 institutions, including community colleges and four-year institutions, CUNY serves more than 243,000 degree-seeking students each year. CUNY colleges consistently rank at or near the top of social mobility rankings; we transform lives and lift the communities we serve.

Queens College is an urban, minority-serving public institution dedicated to the mission of serving the Borough of Queens and the City of New York by delivering an accessible, affordable, and excellent education. We serve 16,000 students and boast approximately 570 outstanding full-time faculty and 760 adjuncts, in areas spanning the liberal arts and sciences, education, business, and the arts. We have undergraduate and master’s programs, as well as a close relationship with the CUNY Graduate Center where many of our full-time faculty work with doctoral students. We are known for having the best of both worlds: situated on a beautiful 80-acre campus, we enjoy a dramatic view of the Manhattan skyline. The Queens College community is proud of our friendly, professional, and can-do workplace culture.

General Duties

Reporting to the Provost, the Associate Provost for Innovation and Student Success provides strategic leadership and administrative oversight for five integrated centers of excellence that drive student achievement and equity at Queens College:

(1) Transfer Programming, including the Transfer Hub and partnerships across CUNY

(2) Honors and Scholarships, encompassing the Macaulay Honors College, Kessler Presidential Scholars, and merit-based and need-based scholarship programs

(3) Advising, including the Academic Advising Center and faculty engagement in student guidance

(4) Career Planning, which integrates career services, pre-law and pre-health advising, experiential education, and internship programs

(5) Academic Support, including the Learning Commons, Writing Center, First-Year Experience, and other retention-focused initiatives.

The Associate Provost leads college-wide student success strategy and innovation efforts, including the development and oversight of grant-funded initiatives that enhance academic momentum, support underserved populations, and strengthen institutional partnerships. The role also includes a leadership function in campus-wide strategic planning, particularly as it relates to student outcomes, student learning, and the student experience. Working collaboratively with faculty, staff, and external partners, the Associate Provost ensures that student support services are effective, data-informed, assessment focused, equity-minded, and aligned both with institutional priorities and national best practices.

Responsibilities for this Position Include:

• Provide strategic leadership and administrative oversight for student success offices and initiatives, including budget, staffing, and structure and defining priorities for the five student success areas: Transfer Programming, Honors and Scholarships, Advising, Career Planning, and Academic Support.

• Develop and implement innovative student success strategies, programs, and policies—both new and evolving— that reflect national best practices, support CUNY and campus-wide goals, and address the changing needs of a diverse student body.

• Lead strategic planning and institutional initiatives related to student retention, academic momentum, and degree completion, including the assessment of outcomes, alignment with strategic goals, and contributions to institutional and program reaccreditation and compliance.

• Oversee data-informed, assessment-focused decision-making in collaboration with the Associate Provost for Institutional Effectiveness and CUNY’s Office of Applied Research, Evaluation, and Data Analytics, ensuring regular analysis and reporting of student success metrics.

• Oversee the development and management of institutional grant proposals to support student success efforts, enhance transfer relationships, support recruitment and retention, and advance academic momentum.

• Collaborate with campus leadership, including the President, VP for Student Affairs and Enrollment Management, and the Queens College Foundation Board, to align and leverage student support resources for maximum impact on persistence, graduation, and career outcomes.

• Liaise, communicate, and collaborate with individuals and units at Queens College, CUNY Central, throughout the CUNY system, and non-CUNY institutions in areas pertaining to the role.

• Additional duties as assigned

QUALIFICATIONS

This position is in CUNY’s Executive Compensation Plan. All executive positions require a minimum of a bachelor’s degree and eight years’ related experience.

**Other Qualifications** :

• Terminal degree (Ph.D., Ed.D., or equivalent) in higher education, a liberal arts or professional discipline, or a related field from an accredited institution.

• Credentialed for appointment at the associate or full professor rank in an academic department.

• Significant administrative experience in higher education.

• Ability to work across functional areas of the college to achieve shared goals.

• Demonstrated leadership in student success, academic innovation, and cross-functional program oversight in areas such as academic advising, transfer programming, honors and scholarships, experiential learning, and career planning.

• Experience managing budgets, supervising staff, and setting strategic priorities aligned with institutional goals.

• Proven ability to secure and manage external funding, including institutional grants and partnering with foundations.

• Strong skills in strategic planning, cross-campus collaboration, regional accreditation processes (e.g., MSCHE), and data-informed decision-making.

• Experience designing, assessing, and communicating the impact of student success initiatives using disaggregated data.

• Knowledge of student success technologies (e.g., EAB Navigate, Brightspace) and systems to support student success, student learning, and the student experience.

• Demonstrated commitment to access, equity, and inclusion, particularly for first-generation, transfer, and historically underserved students.

CUNY TITLE

Assistant Vice President

COMPENSATION AND BENEFITS

Salary commensurate with education and experience. $175,000 - $195,000

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

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Go to cuny.jobs

In the box labeled "job title, keywords", enter " **31098** "

Click on " **Associate Provost- Innovation and Student Success** "

Click on the "Apply Now" button and follow the instructions

Please note that the candidates must upload a cover letter describing related qualifications and experience and resume in any of the following formats: .doc, .docx, or .pdf format. Selected finalists will be asked to provide the names and contact information of three (3) professional references and three (3) written letters of recommendation.

**Please use a simple name for the document that you uploaded, for example: JDoeResume. Documents with long names cannot be parsed by the application system.

CLOSING DATE

10/31/2025

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31098

Location

Queens College