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State Program Manager

Recruitment # 250927-4799MP-001

Location Hartford, CT

Date Opened 9/30/2025 3:45:00 PM

Salary $98,695* - $134,575/year (*new state employees start at minimum of the pay plan)

Job Type Open to the Public

Close Date 10/22/2025 11:59:00 PM

Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)

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+ Introduction

The State of Connecticut (https://portal.ct.gov/) , Secretary of the State (SOTS) (https://portal.ct.gov/SOTS) is seeking an experienced leader to manage and grow programs that strengthen civic engagement, modernize public services, and expand access to vital state records. As a State Program Manager (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=4799MP&R1=&R3=) with the Business Services Division (BSD), you’ll have the opportunity to make a lasting impact for the people and businesses of Connecticut.

WHAT WE CAN OFFER YOU

+ Comprehensive health and dental insurance (https://portal.ct.gov/DAS/smART/General-Employee-Benefits) , providing you with peace of mind and access to quality healthcare.

+ Robust pension plan and supplemental retirement offerings to secure your financial future.

+ Generous paid time off, including vacation days, sick leave, personal days, and 13 holidays per calendar year.

+ We are an eligible Public Service Loan Forgiveness employer, which means you may be eligible to have qualifying student loans forgiven after 10 years of service.

+ A culture that recognizes the importance of work/life balance (https://www.jobapscloud.com/ct/sup/EVPSlideDeckFall2021.pdf) and offers alternate work schedules and telecommuting options.

+ Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut.

+ Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer. (https://www.ctvisit.com/)

POSITION HIGHLIGHTS

+ Full-Time, 40 hours per week

+ Monday through Friday

+ Location: Hartford, CT

+ Hybrid (office/telework) may be available

THIS JOB IS FOR YOU IF

+ You are energized by public service and motivated to strengthen civic engagement in Connecticut.

+ You bring proven experience in leading programs or projects that deliver measurable impact.

+ You thrive on turning complex information into clear, accessible resources the public can easily use.

+ You navigate challenging situations with professionalism, empathy, and effective communication across diverse audiences.

+ You take pride in delivering responsive, high-quality service that expands public access to vital information.

+ You are a collaborative leader who drives innovation—designing, launching, and championing new programs that make a difference.

+ You want your work to matter, and are ready to help build a stronger, more connected Connecticut with the Office of the Secretary of the State.

DISCOVER THE OPPORTUNITY TO

+ Inspire and support a talented team of 4–6 unionized staff in the Business Services Division’s (BSD) Publications Unit, fostering growth and collaboration;

+ Shape critical programs with statewide impact, from publishing the historic State Register and Manual (over 230 years in print) to modernizing the eRegulations system for easier public and agency access;

+ Advise and train state agency partners on the regulation-making process, helping ensure consistency and compliance across government;

+ Protect and empower vulnerable communities by overseeing the Address Confidentiality Program for survivors of domestic violence and sexual assault and its public education efforts;

+ Preserve Connecticut’s history and accountability by leading both physical and digital records management, safeguarding archives that span more than 2 centuries.

ABOUT US

Through the dedication of knowledgeable staff and advanced technology, the Office of the Secretary of the State works as a team to provide a wide range of services for the people and businesses of Connecticut. We are a repository of records for the State and provide important information and resources regarding business and commercial filings, elections, and authentication as prescribed by the constitution, and federal and state laws. We seek to bolster business development opportunities, and foster a more inclusive political process by educating, informing and engaging communities in youth and civic preparation.

The Business Services Division (BSD) provides a variety of services to Connecticut residents and businesses, including filing and maintaining legally-required records showing the formation of and fundamental changes to corporations, limited liability companies, limited liability partnerships, limited partnerships, Uniform Commercial Code lien and trademark databases, and other business entities. Business Services disseminates that information to the public and the business, banking and legal communities, commissions notaries public, and issues apostilles of state-level records for use in foreign countries.

Selection Plan

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en\_US) for additional support throughout the recruitment process.

BEFORE YOU APPLY

+ Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

+ Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.

+ Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

+ Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

+ Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing [email protected].

+ Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

+ Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY

+ Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

+ Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!

+ Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.

+ The immediate vacancy is listed above, but your application may be considered for future vacancies in this job class.

+ Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

CONNECT WITH US

+ Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions.

+ If you have any questions about this recruitment, please contact Emily Kennedy at [email protected].

+ Follow the State of Connecticut on LinkedIn to stay updated on our career opportunities and news.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for planning, organizing and directing an age n cy program and/or project or directing the development and administration of programs within a division.

SUPERVISION RECEIVED

Receives administrative direction from an administrative official of higher grade.

SUPERVISION EXERCISED

Directs staff as assigned.

EXAMPLES OF DUTIES

+ Directs staff and/or operations of an agency program and/or project or division;

+ Coordinates, plans and manages program and/or project activities;

+ Formulates goals and objectives;

+ Develops or assists in development of related policy;

+ Interprets and administers pertinent laws;

+ Provides input or evaluates staff;

+ Prepares or assists in preparation of budget;

+ Maintains contact with individuals within and outside of agency who might impact on program and/or project activities;

+ Serves on committees and/or task forces as required;

+ Speaks before professional and lay groups on subjects related to the agency mission;

+ Leads the recruitment and hiring of staff, including outreach, interview and selection;

+ Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

+ Considerable knowledge of

+ and ability to apply management principles and practices;

+ relevant state and federal laws, statutes and regulations;

+ project management;

+ principles and practices of business and public administration with emphasis on effective organization, administration and management

+ Considerable

+ interpersonal skills;

+ oral and written communication skills;

+ Considerable ability to analyze organizational problems and determine effective solutions.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of professional experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in the specific area of assignment.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

+ College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

+ A Master's degree in business administration, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.

+ Department of Labor: Two (2) years of experience as an Apprenticeship and Training Program Manager may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

+ A Master's degree in Library or Information Science from an American Library Association (ALA)-accredited program.

+ A Juris Doctor degree from an American Bar Association (ABA)-accredited law school.

+ Experience providing reference services or managing knowledge resources.

+ Experience applying or administering a state regulation-making process.

+ Experience organizing and maintaining records or data storage systems, including digital and physical formats.

+ Experience designing, creating, or managing databases, including structure and architecture.

+ Experience with HTML, XML, or comparable markup languages used in digital publishing.

+ Experience in publication design using Adobe Creative Suite or similar software.

+ Experience in information system design, implementation, or administration.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and does not discriminate based on race, religion, disability, age, ethnicity, national origin, sex, gender, LGBTQ identification, family status, or military status. Women, people of color, veterans, persons with disabilities and other members of traditionally underrepresented communities are strongly encouraged to apply.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online