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IT MANAGER II

Posting Begin Date: 2025/09/30

Posting End Date: 2025/10/14

Category: IT And Computers

Sub Category: Management

Work Type: Full Time

Minimum Salary: 48.00

Maximum Salary: 50.00

Pay Rate Type: Hourly

Description

State of Idaho Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date.

The Idaho Department of Labor supports individuals through career transitions, determines benefit eligibility, connects employers with workers and oversees tax and labor law compliance.

The Idaho Department of Labor has an exciting opportunity for an IT Manager II. This position is responsible for overseeing the Department's IT project management team, which plays a critical role in delivering technology solutions that support our mission. The IT Manager II is accountable for managing people and resources, planning for future resource needs, contributing to budget planning, implementing IT policies, and ensuring the attainment of objectives and service levels for software development projects. This role provides leadership to the IT project management team, working closely with agency stakeholders, software engineering teams, and IT Operations teams to promote effective collaboration and ensure the timely delivery of high-quality solutions. The ideal candidate will have strong communication skills, excellent problem-solving and organizational abilities, the capacity to perform under pressure, and the ability to work independently. This role offers opportunities to develop leadership skills while contributing to high-impact technology projects that support Idaho's workforce.

Familiarity or expertise in Software Project Management, Software Engineering, Software Development Life Cycle (SDLC), Agile methodologies (SCRUM/Kanban), Jira, Azure Dev Ops, SQL, coding, and other Microsoft products is desirable. If you have these experiences, please add them to your work history or resume.

Applicants must be authorized to work for any employer in the United States. The Idaho Department of Labor is unable to sponsor or assume sponsorship of an employment visa.

This position may be eligible for occasional telework upon approval, successful completion of probation, and in accordance with statewide and departmental policies.

*Successful completion of a background check is required as a condition of employment.

For questions regarding this position, please send an email to:[email protected].

Example of Duties

MANAGEMENT

+ Provides leadership and supervision to the IT project management team.

+ Manages the team's day-to-day activities to ensure completion of activities promptly.

+ Develops operating policies and procedures governing IT project management operations.

+ Hires staff, assigns work, sets priorities, evaluates performance, and assesses staff training needs.

+ Develops and monitors project budgets.

+ Oversees the development of system proposals, feasibility studies, and the design and implementation of integrated systems to meet clients' needs.

OPERATIONS

+ Oversees the scoping, estimation, ROI analysis, resource allocation, scheduling and execution of multiple IT projects.

+ Provides oversight and coordination of production support activities for existing systems.

+ Focuses on short-term operational and execution of plans to achieve annual results.

+ Determines the way work should be completed within established guidelines.

+ Keeps current on IT technology and advancements.

+ Advises users and management on IT needs.

+ Consults with vendors about future system direction and development.

* MINIMUM QUALIFICATIONS: You must possess all the minimum qualifications below to pass the exam for this position. Please attach a resume, work history and references to your application. Your resume and work history must clearly reflect how you meet the minimum qualifications for this position. Failure to provide this information may disqualify you from being considered for this position.

Some knowledge of:

+ Budget practices (cost/benefit analysis). Typically gained by six months of experience performing budget related duties, specifically conducting cost and benefit analysis OR completion of two three credit or equivalent upper division college-level coursework related to budget or financial management.

Good knowledge of:

+ Management practices. Typically gained by completion of two three credit or equivalent upper division college-level courses that included all the essential elements of management (Planning, Organizing, Leading, and Controlling); OR the college or university sponsored Center for Management Development Supervision I-IV or equivalent AND six months of experience performing all management elements; OR one year of experience performing all management elements.

+ Current trends in information technology. Typically gained by an associate degree or equivalent college level/vo-tech coursework directly related to current information technology trends OR at least two years of work experience in information technology. Education and experience must be within the last five years.

+ Computer hardware and software capabilities and limitations. Typically gained by at least two years of work experience in the information technology field working with multiple technologies OR an equivalent combination of classroom training that covered multiple technologies and work experience in the information technology field working with multiple technologies. Education and experience must be within the last five years.

Experience:

+ Supervising and training a technical IT staff in delivering services to end users. Typically gained by at least one year of experience as an IT team leader or supervisor with a staff of two (2) or more that included answering technical questions from all support levels, including managers.

+ Installing and maintaining multiple operating systems and system software which includes multiple technologies and platforms. Typically gained by at least three years' experience serving as a major participant in projects involving all of the above areas with direct responsibility for specific phases. Typical projects will span 12 to 18 months.

+ Identifying and resolving complex system-related problems dealing with end users and vendors and translating them into workable solutions in a business environment AND making recommendations based on established standards.Typically gained by at least three years' experience performing the following functions: designing, implementing, and/or maintaining solution to meet defined business need; and at least three years' experience making recommendations based on established standards.

PREFERRED QUALIFICATIONS:

+ Ability to evaluate and report on project delivery outcomes using both qualitative and quantitative measures.

+ Experience resolving conflicting priorities among product owners, stakeholders and users.

+ Familiarity with estimating software development costs and capacity planning.

+ Knowledge of Agile practices, including Kanban and/or Scrum.

+ Experience using Jira or similar project management tools.

+ Understanding of the software development life cycle (SDLC) and software engineering principles.

+ Background in software development or engineering sufficient to collaborate effectively with technical teams.

+ Knowledge of application architecture and secure software development practices.

+ Formal training or degree in Computer Science, Information Technology, or a related field.

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.