• Case Specialist (Farsi, Dari, or Pashto)

    Robert Half Office Team (San Diego, CA)


    Description

    About the Organization

     

    Our client is a mission-driven nonprofit dedicated to supporting individuals and families through comprehensive social services, advocacy, and community empowerment. They work to ensure that every client receives culturally competent care and the resources needed to thrive.

    Position Overview

    The Case Specialist will provide direct support to clients by connecting them with essential resources, services, and referrals. This role requires fluency in Farsi, Dari, or Pashto and strong cultural competency to serve immigrant and refugee communities. The ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced, client-centered environment.

    Key Responsibilities

    + Serve as the first point of contact for clients, assessing immediate needs and determining eligibility for programs and services.

    + Conduct intake interviews, maintain accurate case records, and develop individualized service plans.

    + Provide referrals to housing, healthcare, employment, education, and other community resources.

    + Translate and interpret for clients as needed to ensure clear communication.

    + Advocate for clients by coordinating with partner agencies, government programs, and internal teams.

    + Track progress, follow up on client needs, and document outcomes in compliance with organizational and funder requirements.

    + Support program initiatives, outreach activities, and workshops that address community needs.

    Requirements

    Qualifications

    + Fluency in Farsi, Dari, or Pashto (required).

    + Bachelor’s degree in Social Work, Human Services, Psychology, or related field (or equivalent experience).

    + 1+ years of case management, social services, or nonprofit experience preferred.

    + Strong organizational skills with the ability to manage multiple cases simultaneously.

    + Excellent communication and active listening skills; empathetic and client-focused approach.

    + Proficiency with Microsoft Office Suite and client database systems.

    + Knowledge of local community resources and cultural competency in serving immigrant/refugee populations.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .