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Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Discover Impactful Work:

We are seeking a **Site Patient Recruitment and Engagement Associate** to support our government customer on-site in **_Silver Spring, Maryland_** . This position offers 16 hours per week to start, moving to full-time hours in May 2026.

+ Relocation assistance is NOT provided for this role.

+ Must be a U.S. citizen.

+ Must be able to pass a comprehensive background check, which includes a drug screening and a physical.

A day in the Life:

+ Develop recruitment planning efforts utilizing modern best practices to meet the recruiting requirement of the protocol schedule to include maintaining a flexible and responsive recruitment plan utilizing targeted advertising that can include social media sites, print, radio, and site visits.

+ Ensures all advertising is approved in accordance with WRAIR and DoD policies.

+ Review and understand protocol, ensuring applicable regulations and guidelines are followed. Maintain compliance with specific protocol, SOPs, regulations and guidelines. Review and understand protocol inclusion/exclusion criteria, informed consent forms and study schedules

+ Track projected and actual screening and enrollment data, report data during weekly meetings

+ Monitor recruitment trends, report recruitment trends to contract leadership and study staff

+ Schedule appointments of prospective research subjects for briefings and screenings; follow up with those who did not keep appointments to either reschedule or closeout the encounter.

+ Responsible for maintaining the volunteer database: recruitment efforts, appointments, closing volunteers who are no longer available/no contact, etc.

+ Place and maintain advertisements (flyers, newspapers, web-based ads, list serves, etc.), coordinating study-related costs and expenditures with the site lead and portfolio manager.

+ Front Desk Duties to include answering phones, scheduling participants, escorting participants through facility, etc.

+ Assist with data entry to prepare and distribute volunteer payments, routinely monitor data and prepare reports for both CTC and Laulima Program Management. Troubleshooting and problem solving may be required.

+ Assist with Text-Em All system, which requires sending daily text messages to volunteers to remind them of upcoming appointments. Requires follow-up or texts or phone calls in response to volunteer requests to reschedule or cancel appointments.

+ Assist with escorting volunteers at the Staff Duty Desk located near the main entrance of WRAIR and escorting them to the CTC section. Upon completion of appointment, assist with escorting volunteers back to the Staff Duty Desk as necessary.

Keys to Success:

Required Education

+ Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Required Skills and Experience

+ Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).

+ Must be able to work independently and with a team of volunteer recruiters following a brief period of specific technical training

+ Computer proficiency in Microsoft Word and Excel programs, and ability to learn new software as needed

+ Ability to establish and maintain effective working relationships with coworkers, managers, and customers.

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Desired Skills and Experience:

+ Experience or knowledge of Clinical Trials processes and regulations (human subjects protections and privacy) preferred.

+ Experience or knowledge of Department of Defense (DoD) medical or research operations preferred.

Compensation and Benefits

The salary pay range estimated for this position Patient Outreach Specialist III based inMaryland is $70,000.00–$80,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

+ A choice of national medical and dental plans, and a national vision plan, including health incentive programs

+ Employee assistance and family support programs, including commuter benefits and tuition reimbursement

+ At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

+ Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

+ Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.