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Our Purpose

_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

Sr BizOps Engineer

Job Overview:

Leads Reactive Systems Architecture projects and creates the development and delivery of enhanced software solutions. Researches alternative technical solutions for changing business needs. Responsible for assuring the daily activities of the team meet the requirements of SLA’s.

Major Accountabilities:

• Requires very little supervision while identifying task associated with responsibilities.

• Assists in creating all departmental policies and best practices.

• Provides leadership by mentoring junior associates and by leading internal projects and initiatives.

• Provide Administration oversight and assist lead architect in setting direction for department strategy.

• Properly identifies tasks available for delegation and provides follow-up.

Education:

• Bachelor’s Degree in Information systems or equivalent experience.

Knowledge / Experience:

• Demonstrates an advanced understanding of tools, utilities, and knowledge within Message Architecture Administration (5 to 8 years’ experience with IBM WebSphere Tools)

• Demonstrates an advanced understanding of Systems Mgmt. Engineering’s role in supporting business processes.

• Demonstrates a strong ability to participate/facilitate cross functional teams for estimating, application designs, and implementation strategies.

Skills/ Abilities:

• WebSphere Message Broker experience (V7 & above) on distributed platforms (one or more flavors of UNIX)

• Must have excellent product knowledge on the architecture and different components of the product.

• Must be able to administer various components of Message Broker that includes Broker Domain, Configuration Manager, Broker, Execution Group, Tool Kit etc.

• Must be able to deploy BAR files through Toolkit and from command prompt

• Must be proficient in controlling security access to Broker resources.

• Must be proficient with the use of Deployment Descriptors.

• Must be familiar with the usage of Toolkit for administration perspective.

• Must know how to work with traces - how to start, stop and format them as needed.

• Must have hands on experience with software installation and configuration on Unix (preferably AIX)

• Must be able to take backup of components like configuration manager and broker.

• Should have familiarity with the use of databases (DB2 or any equivalent database) that will be used by Broker.

• Experience with product migration is an added advantage.

• WebSphere MQ Administration experience (V7.1 & above) on distributed platforms (one or more flavors of UNIX and Windows) along working experience (V7.0.1 & above) on z/OS.

• Should possess good working knowledge and understanding of Unix and Windows Operating Systems

• Should possess good working knowledge and understanding of MQ runtime components on z/OS.

• Experience with In Product & Fixpack installations and version upgrades of WebSphere MQ on both Unix and Window Operating Systems

• Should be able to administer the MQ product using from the command line on both Unix and Window Operating Systems

• Proficient in MQ problem determination, troubleshooting, backup & recovery on Unix, Windows and z/OS

• Proficient in the installation, configuration along with the ability to troubleshoot MQ Client installations on Unix and Windows Operating Systems.

• Must be able to manage, configure and monitor MQ Listeners, Command Servers, Channel initiators, Trigger Monitors, MQ Log files & Dead Letter Queues on Unix, Windows and z/OS

Operating Systems

• Must have experience with MQ Clusters

• Proficient in IBM’s PMR problem determination and troubleshooting process

• Should be strong in using MQSC commands. Familiarity with PCF commands is an added advantage.

• Should be strong in Distributed Queue Management

• Should be familiar with MQ Tracing capabilities

• Should be strong in MQ channel configuration using different transmission protocols

• Able to setup security for WebSphere MQ queues & other objects for data access and for administration using role-based security on Unix and Windows Operating Systems

• SSL Configuration on WebSphere MQ is an added advantage

• Should be familiar with using MQ monitoring tools like Tivoli

• Must be proficient in the writing/editing of Unix shell scripts

• Experience with basic mainframe usage (ISPF, JCL), a plus

• Experience with code change management tools(Endevor, CVS, Subversion), a plus

• Exposure to any change management tools (GSM), a plus

Non-technical skills

• Excellent command over written and spoken English

• Good organizational skills, detail oriented, thorough

• Must have a positive attitude and good interpersonal skills

• Must have quality team building skills

• Must be self motivated and a self-starter

• Willingness/flexibility to work/provide off-hours on-call support as a member of a rotational support team

• Uses strong writing and verbal communication skills to build awareness and to proactively promote department’s position in support of sound database structures, data governance and other Corporate strategies.

• Ability to multitask.

• Displays excellent collaborative skills to facilitate cross-functional teams.

• Provides the skills to consistently search for improved methods to provide customer service.

Work Conditions:

• No travel required.

• Rotational pager Production Support.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

+ Abide by Mastercard’s security policies and practices;

+ Ensure the confidentiality and integrity of the information being accessed;

+ Report any suspected information security violation or breach, and

+ Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

O'Fallon, Missouri: $94,000 - $157,000 USD