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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose of Position

Network Manager works with market leaders, Population Health team members, and providers to support success across key performance measures (KPI). The Network Manager serves as the front-line driver of network growth, retention, and utilization to improve the quality of care in our markets. The Network Manager supports and engages with affiliate and employed Clinically Integrated Network (CIN) and Accountable Care Organization (ACO) participating providers.

*This is primarily a remote/work from home position, with up to 25% onsite requirement. Hire must be local to the Hampton Roads, VA Market.

Essential Job Functions

+ Collaborates with the market Director of Network Performance to successfully understand and drive market and system network integrity goals.

+ Analyzes network utilization and cost data utilizing data analysis to develop creative solutions for achieving KPIs.

+ Establish regular meetings with participating ACO and CIN providers to review performance expectations, individual performance data, and routine network communications.

+ Provides support to the market Clinical Integration Oversight Committee by reviewing performance metrics and overseeing the execution of performance improvement plans (PIPs).

+ Collaborates with the Director of Network Performance and the market Population Health team to determine necessary improvement options for provider performance.

+ Engages market committees on network improvement options and resolutions.

+ Collaborates with Population Health Clinical Directors, Population Health Medical Directors, Clinical Outcomes Managers, and governing quality committee members to address communication and escalations in network performance.

+ Collaborates with other provider-facing/interacting teams within the Network.

+ Reviews, synthesizes, and implements the strategy to yield the greatest impact onPopulation Health KPIs.

+ Collaborate with the market DNP on recruitment strategy and opportunities.

+ Manage and update provider rosters to support accurate market representation and network participation.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

Bachelors, Business, Marketing, Analytics, Education or Communications (required)

Masters, Business, Marketing, Analytics, Education or Communications (preferred)

Work Experience

2 years' experience with data analysis and synthesizing data points into actionable steps to solve problems in a healthcare setting (required)

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Prolonged periods of working alone.

Skills

Population health

CIN success drivers

Analyzing and Interpreting data

Applying data results

KPIs

Levers in value based contracts

Network integrity

Quality outcomes

Time Management

Strategic Thinking

Microsoft Office Suite

Excel Data Management

PowerPoint

Detail Oriented

Critical Thinking

Teamwork

Conflict resolution

Active listening

Relationship building

Verbal and interpersonal communication

Providing feedback

Stakeholder relationships

Self driven

Proactive

Effective communication

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]