"Alerted.org

Troubleshooting Fast Paced Environment ServiceNow Customer Service Skills Help Desk

Requirement id 155330

Job title Consultant

Job location in Richmond, VA

Skills required Microsoft 365, Strong Communication Skills, Troubleshooting, Fast Paced Environment ServiceNow Custom

Open Date 30-Sep-2025

Close Date

Job type Contract

Duration 6 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Consultant: Microsoft 365, Strong Communication Skills, Troubleshooting, Fast Paced Environment ServiceNow Custom

Start Date : 10/20/2025

End Date : 04/30/2026

Submission Deadline : 10/3/2025

Client Info : VITA

Note:

* Initially the role will require 4 days per week ON SITE to complete training with the opportunity to become REMOTE 5 days per week once training is successfully completed.

* VITA Print Service Support Technician - Phone and In Person IVs required!

* Role duration is October 2025 through April 2026

* ON SITE Training period required, then can be remote

Description :

We are seeking a skilled and customer-focused Support Technician to join our IT team. This mid-level role is responsible for providing technical assistance and support to end-users, resolving issues related to print services, and ensuring optimal IT service delivery.

The ideal candidate will have a strong understanding of IT systems, excellent problem-solving skills, detailed oriented, and a commitment to delivering high-quality customer service and support.

The role will be supporting the VITA Print Service offering. Previous experience and knowledge of printers is a nice to have. Ideal candidate will have help desk ticket handling experience as well as Print environment Knowledge.

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 155330 while calling.

EOE Protected Veterans/Disability