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IT Associate 1- Records

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IT Associate 1- Records

Salary

$3,181.00 - $5,724.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

213455

Department

PSC-Public Service Commission

Opening Date

09/30/2025

Closing Date

10/10/2025 11:59 PM Central

+ Description

+ Benefits

About this Job

This position is within the LA Public Service Commission’s (LPSC) Management & Finance Division – Information Technology - Records Division. The Records Division is responsible for maintaining all records of the LPSC. Records are maintained in paper form, microfilm, and electronically for the entire Commission, including the Administrative Law, Utilities, Office of General Counsel/Legal, Auditing, Economics, Management/Finance, and Transportation divisions. In addition to maintaining all records, the Records division works as the IT department's primary point of contact with commission staff and the public on interfacing with the Commission’s electronic document management and case docketing system (Valence system).

We’re looking for anIT Associateto serve as the first point of contact for the Records Division, creating a professional environment for visitors and providing support that keeps our division running smoothly.

If you're organized, enjoy records management, and thrive in an environment that can be both frenetic and relaxed, this could be the opportunity for you!

Minimum Qualifications

Two years of experience in information technology; OR

Six years of full-time work experience in any field; OR

An associate’s degree in information technology; OR

A bachelor’s degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=175300) .

Job Duties and Other Information

Job Duties:

As an IT Associate, you'll be the first point of contact for runners, visitors, and employees who come to file paperwork with Records. In this role, you will:

+ Greet visitors, runners, and staff with kindness and professionalism

+ Need the basic skill set of computer operations, typing, scanning, copying, faxing, Word, Excel, and Outlook

+ All Records employees are liaisons to staff and the public regarding the web access to our public digital database. We need to be able to communicate well and troubleshoot if there is an issue, and report it to the correct IT personnel to keep things running smoothly

+ Open mail, date/time stamp paperwork, process incoming filings, and assist people to the front desk if they have inadvertently come to the wrong entrance. These tasks include data entry, scanning, filing, and distribution of filings

+ Require the ability to handle confidential information with discretion, demonstrating trustworthiness and ethical judgement.

+ Answer incoming calls, route messages, provide general information, and forward calls to the Business Analyst or Supervisor about any divisional requirement questions.

+ Box, organize, and keep digital records of locations of all daily paperwork in file rooms. This job is also to maintain all file rooms in a neat and organized manner so documents can be easily accessed.

+ Along with other staff, maintain the cleanliness and organization of the records room to ensure an efficient working environment

+ Occasionally attend Records Management Training to ensure we are always in compliance with the Secretary of State’s requirements

Position-Specific Details:

Appointment Type:Probational or Promotional

Career Progression: This position participates in a Career Progression Group (CPG). This position provides the opportunity to advance within the job series.

Work Schedule:Work hours are 8:00 AM to 4:30 PM, Monday-Friday.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Sara Simpson

Louisiana Public Service Commission

[email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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