• Social Services Coordinator

    Claxton-Hepburn Medical Center (Ogdensburg, NY)


    CHMC – Case Management- Social Services Coordinator – Full Time -Day Shift-7:30a-4p- Requisition 8899

     

    Pay Range: $26.40-$34.31*

    Job Summary:

    As a Social Services Coordinator in Case Management, you will evaluate patients' ability to progress through their entire course of care at our medical campus. You'll work closely with providers, nursing staff, and the entire multidisciplinary team to ensure timely and effective patient management, regardless of their medical condition.

     

    Your responsibilities will include leading on cases with complex discharge needs, readmissions, and high-utilizing patients. You will meet with patients and their families to develop a comprehensive and personalized discharge plan. This will include facilitating family healthcare decision-making and providing crisis intervention, counseling, and emotional support.

     

    You will also consult with the ED Case Manager and providers on complex discharge planning cases, discussing anticipated care plans and alternative services. A key part of your role is initiating referrals to community resources, including long-term care facilities, skilled nursing facilities (SNFs), hospice, and palliative care. You will also be responsible for arranging necessary medical equipment and home health referrals to ensure a smooth transition of care.

    Qualifications

    + Associate's or higher degree in healthcare or human services. A Bachelor’s degree in Social Work is preferred.

    + One year of relevant work experience in discharge planning or care coordination.

    + Proficiency with computer software programs.

    + Excellent organizational and time management skills.

    + Effective verbal and written communication skills.

    + Ability to perform physical requirements including bending, lifting, standing, and walking.

    *The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veterans encouraged to apply.