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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Policy and Alliance Relationship Manager Executive – Washington DC – 4 days in office

ROLE SUMMARY:

+ Responsible for building, maintaining, and expanding USAA's relationships within the Military Community to include both the Department of War (DoW) and the Department of Veterans Affairs (VA).

+ This role encompasses strategic relationship building, proactive identification, development, and advocacy for legislative and policy initiatives that benefit USAA members and advance USAA's advocacy agenda in alignment with USAA's core Advocacy Pillars: Meaningful Careers, Financial Security, and Well-being.

+ Additionally, this role will manage relationships with relevant Congressional committees (HASC, SASC, HVAC, SVAC), and key alliance partners (e.g., VFW, DAV, IAVA, AUSA, Marine Corps Association, etc.). This position serves as a strategic advisor on policy matters affecting USAA members, particularly those related to military affairs, veterans' issues, and financial security.

WHAT YOU WILL DO:

+ Develop, execute, and continuously refine a comprehensive engagement strategy for both the DoW and the VA, relevant Congressional committees, and key alliance partners, aligned with USAA's overall advocacy goals and the organization's Advocacy Pillars.

+ Build, maintain, and expand strong relationships with key stakeholders within the DoW, the VA, and relevant Congressional committees such as the HASC, SASC, HVAC, and SVAC, including senior officials, committee staff, and other relevant personnel, as well as leaders of key alliance partners.

+ Identify and assess opportunities to prioritize key alliances and stakeholders and adjust resource allocation to advance USAA's advocacy agenda, in alignment with the strategic direction of the department.

+ Monitor and analyze legislative and regulatory developments affecting USAA members, particularly those related to military affairs, veterans' issues, and financial security, and provide timely updates and recommendations to the AVP of Government Alliances and Policy Integration and to the Head of Policy & Alliances.

+ Serve as a subject matter expert on DoW and VA policies and procedures, providing guidance and support to internal stakeholders, and assisting in developing policy positions and recommendations.

+ Represent USAA at meetings, conferences, and other events related to the DoW, VA, Congress, and the broader military and veterans' communities.

+ Lead and coordinate extensively with internal teams (Government Relations, Corporate Impact, Military Affairs, Public Affairs, Product Development, and the Chief Legal Office (CLO)) to ensure a unified and effective approach to DoW/VA issues and advance USAA's advocacy agenda, in alignment with senior leader guidance.

+ Prepare and deliver briefings, reports, and presentations for senior management on DoW, VA, Congressional, and alliance activities.

+ Identify and pursue opportunities for USAA to partner with the DoW, VA, and key alliance partners on initiatives that benefit USAA members.

+ Contribute to the development of USAA's policy strategy related to the DoW and VA, working in collaboration with relevant internal stakeholders.

+ Manage and oversee the budget for DoW/VA relationship management and advocacy efforts, ensuring resources are used effectively to achieve strategic goals, and provide regular updates on budget performance.

+ Builds and oversees a team of employees for assigned functional areas through ongoing execution of recruiting, development, retention, coaching and support, performance management and managerial activities.

+ Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Minimum Education:

+ Bachelor’s degree: OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree.

Minimum Experience:

+ 10+ years of progressive experience in government relations, policy analysis, or military/veterans' affairs, with a demonstrated track record of success in building and managing complex relationships.

+ 4+ years of people leadership experience in building, managing & developing high-performing teams.

+ Extensive knowledge of both the DoW and the VA, relevant Congressional committees (HASC, SASC, HVAC, SVAC), and legislative processes.

+ A well-established network of strong relationships with key stakeholders within the DoW, VA, and Congress.

+ Demonstrated extensive experience analyzing data, identifying trends, and influencing stakeholder decisions on recommended strategies to remedy issues.

+ Comprehensive knowledge of government agency trends, regulations, and best practices.

+ Demonstrates critical thinking, influences through subject matter expertise, provides root cause analysis for applicable business issues, and approaches work with a results and production-oriented mindset.

WHAT SETS YOU APART:

+ Military-affiliated, ideally a recently separated (less than 5 years)

+ Retired military officer with legislative affairs/congressional liaison experience

+ Advanced Degree: JD, MPP, MBA, LLM, and/or master’s in public relations

+ Experience serving as a professional staff member on Capitol Hill

+ Service as a congressional staff member on the hill

+ Service with the Veterans Administration or the Department of War

Compensation range: The salary range for this position is: $169,880 - $305,780

_USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.)._

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

_Find your purpose. Join our mission._

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.