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Customer Service & Order Management Role (Hybrid) - Title

Schedule:

+ **Training:** 8:00 AM – 4:30 PM

+ **Post-training:** 9:30 AM – 6:00 PM **Location:** Hybrid (onsite/remote mix)

Key Responsibilities

•** **Order Management & CRM

+ Handle Lead-to-Cash processes (quotes, orders, complaints)

+ Monitor blocked/backorders and support on-time delivery

+ Ensure high customer service standards and meet KPIs

•️** **Operational Excellence

+ Identify and implement process improvements

+ Promote digital tools (Eshop, E-Procurement, etc.)

+ Support audit documentation and compliance

+ Collaborate with internal teams (SCM, Sales, Tech Service)

•** **Personal Development

+ Stay organized and adaptable in a fast-paced environment

+ Participate in ERP/CRM and soft skills training

Qualifications

+ Degree/Diploma in Science preferred

+ Minimum 1 year of customer service experience

+ Familiarity with quote-to-cash processes

+ Proficient in Excel (VLOOKUP, Pivot Tables)

+ ERP system knowledge preferred

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.