• Guest Services Agent - Hospitality Desk

    Essentia Health (Fargo, ND)


    Job Description:

    Become part of Essentia's accomplished team where our mission guides us every day: We are called to make a healthy difference in people’s lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve.Primary role is to provide a friendly, welcoming and caring greeting to each person entering Essentia Health. Will approach and greet each individual in a manner that is professional, warm and accepting, anticipating visitor needs by offering and giving assistance, answering questions, providing directions and when appropriate escorting, or securing an escort, for the visitor to a specific destination. The position provides information to visitors and secures wheelchairs. The position gives information and/or has knowledge of the Essentia campus and additional resources regarding the main campus. The position may provide information on basic community resources, including lodging, transportation companies, and taxi service. This position requires the ability to push individuals in wheelchairs for long distances.This position includes day, evening, and weekend shifts

    Education Qualifications:

    No educational requirements.

    Licensure/Certification Qualifications:

    BLS must be completed within 6 months of hire..

     

    Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

     

    **Job Location:** 32nd Avenue Building

    **Shift Rotation:** Day/Eve Rotation (United States of America)

    **Shift Start/End:** 8:00 AM/4:30 PM

    **Hours Per Pay Period:** 80

    **Compensation Range:** $15.48 - $23.22 / hour

    Union:

    **FTE:** 0.5

    **Weekends:** None

    Call Obligations:

    Sign On Bonus:

    It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.