• Technical Support Specialist

    University Of Vermont (Burlington, VT)


    Position Details

    Advertising/Posting Title Technical Support Specialist

    Posting Summary

    Assist with computer/network and software related support for the campus-wide CATcard program and provide training and operational support to end users. Set door access scheduling and maintain door hardware inventory and track access control projects.

    Minimum Qualifications (or equivalent combination of education and experience)

    Associate’s degree in a related area and one to three years of related experience required (or equivalent combination of education, training, and experience). Ability to accurately perform detailed record keeping activities required. Valid driver’s license and driver’s check required. Effective communication and interpersonal skills and ability to work under

     

    pressure of deadlines and customer service needs required.

    Desirable Qualifications

    Knowledge of campus card systems desirable. Knowledge of a variety of software (databases, word-processing, spreadsheets, graphics), computer hardware, and Windows and iOS operating systems desirable.

     

    Anticipated Pay Range $23.07-$26.67

     

    Other Information

     

    On-call rotation required for position

     

    Special Conditions Bargaining unit position, A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), Background Check required for this position

     

    FLSA Non-Exempt

     

    Union Position Yes, UVMSU

     

    Posting Details

     

    Position will be posted for a minimum of one week, after which it is subject to removal without notice.

     

    Job Location Burlington, Vermont, United States

     

    Job Open Date 10/03/2025

     

    Job Close Date (Jobs close at 11:59 PM EST.)

     

    Open Until Filled Yes

    Our Common Ground Statement

    The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.

    Position Information

    Position Title Technology Support OC3 N

     

    Posting Number S5766PO

     

    Department CatCard Service Center/11565

     

    Position Number 010580

     

    Percent of Full-Time 1.00

     

    Standard Hours at 1.0 FTE 37.5

     

    Term (months per year) 12

     

    Supplemental Questions

     

    Required fields are indicated with an asterisk (*).

     

    + * Please specify here where applicable. Enter "NA" if not applicable.

     

    (Open Ended Question)

     

    + * How did you hear about this employment opportunity?

    + Chronicle of Higher Education

    + HigherEdJobs

    + Inside Higher Ed

    + LinkedIn

    + Seven Days

    + UVM Employee (Please specify below)

    + UVM Employment Web Site

    + Vermont JobLink (Department of Labor)

    + Other (Please specify below)

     

    Documents Needed to Apply

    Required Documents

    + Resume

    + Cover Letter/Letter of Application

     

    Optional Documents