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IT Network Engineer III - ITSD

Posting Begin Date: 2025/10/01

Posting End Date: 2025/10/29

Category: IT And Computers

Work Type: Full Time

Remote: Flexible Hybrid

Minimum Salary: 38.84

Maximum Salary: 44.00

Pay Rate Type: Hourly

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

Department of Health and Welfare currently has an opening for anIT Network Engineer IIIposition in our Central office in Boise. This position provides critical network engineering and support services across a broad range of enterprise and datacenter networks serving Health and Welfare. This position will manage, troubleshoot, and implement complex computer, data, voice and video networking infrastructure; including network administration, installation and maintenance of network infrastructure; provide leadership in the design, enhancement, implementation, and consultation on complex datacenter networks and enterprise networks, support, manage, maintain, troubleshoot and design networks; perform related work. This position will work as part of the network team.

The selected individual must possess an in-depth knowledge of a wide range of advanced network technologies and operating practices in order to manage and maintain 24/7/365 Network operations. This position will administer advanced Network management systems, manage network performance, troubleshoot network problems, and coordinate and implement expanded, new, and upgraded networks across the State. This is a challenging career opportunity for a highly trained, seasoned, and motivated professional.

This is an open competitive announcement. It will be used to fill the current vacancy inBoiseonly. If you have previously applied for IT Infrastructure Engineer II, and wish to be considered for the current vacancy, you must reapply under this announcement. Previous scores will not be used.

This position may be eligible for limited telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

+ We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit at retirement.

+ 11 paid holidays

+ Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)

+ Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

+ Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)

+ 2 voluntary supplemental retirement plans including both pre-tax and Roth options

+ Deferred compensation plan

+ Life insurance for self, spouse, and children

+ Short and long-term disability insurance

+ Flexible Spending Accounts (FSA)

+ Wide variety of training opportunities

+ Some positions offer flexible hours and/or telecommuting

+ Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider

+ Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

+ Employee assistance program

Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EXAMPLE OF DUTIES:

+ Works with customers to understand and explain business and technical issues in managed enterprise environment.

+ Provides hands-on support and management of statewide Network operations to deliver mission critical Network services to a diverse customer base on a 24/7/365 basis.

+ Supports Network Operations on a 24/7/365 basis that may include: deployments, infrastructure upgrades, hardware rollouts, troubleshooting, administration, and other related Network operation functions.

+ Configures, upgrades, installs, troubleshoots, and manages network switches, routers, optical multiplexing devices, and other associated network devices.

+ Undertakes detailed network designs used to support a given technology initiative or program.

+ Develops detailed network diagrams and plans to support existing networks, or network development and enhancements.

+ Troubleshoots network problems utilizing a variety of network management software tools and equipment.

+ Works as part of a project team to design, develop and implement networks to support a wide range of systems and functionality.

+ Monitors and reports on network performance, availability.

+ Assists in, or leads the planning of network enhancements, maintenance and capacity expansion including budget development and forecasting.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

+ Considerable knowledge of current LAN, WAN or SD-WAN networks that support voice, data, video and wireless client connections. Typically gained by at least four years of work experience with LAN, WAN or SD-WAN technologies in a medium to large business environment AND by possession of a professional vendor certifications in router, switch or SD-WAN technologies. Experience must be within the last six years. (Definitions: LAN = Local Area Network, WAN = Wide Area Network, SD-WAN = Software Defined Wide Area Network).

+ Experience planning, installing, maintaining, and troubleshooting networks across a wide range of network technologies; resolving network problems; working with end users to develop and implement information technology solutions for a wide variety of uses in a business and enterprise environment.Typically gained by at least four years of full-time work experience where planning, installing, maintaining, and troubleshooting networks across a wide range of network technologies, and supporting a large business network was part of your primary job responsibilities. Experience must be within the last two years.

+ Experience with Software Defined Networking (SD-WAN) or in both local and wide-area network management, administration, design, implementation and troubleshooting. Typically gained by at least four years of full-time work experience where network management, administration, design, implementation and troubleshooting in a large LAN/WAN or SD-WAN environment supporting a large organization, was part of your primary job responsibilities. Experience must be within the last two years.

+ Experience with physical layer network topologies including experience in the design and implementation. Typically gained by at least four years of full-time work experience (within the last four years) where working with physical layer network topologies and undertaking the design and implementation of these topologies were part of their primary responsibilities. Experience must be within the last two years.

+ Experience in wireless network design, implementation, troubleshooting and management in large-scale wireless deployments. Typically gained by at least four years of full-time work experience (within the last four years) where designing, documenting and implementing a large business network were part of their primary responsibilities. Experience must be within the last two years.

+ Experience as a technical lead implementing or supporting network projects and support teams. Typically gained by at least four years of full-time job experience where you worked as a technical lead implementing or supporting network projects OR at least two years of experience supervising a network team as part of your primary job responsibilities. Experience must be within the last two years.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

+ Experience with configuring routers and switches from either Cisco and/or Arista Networks.Typically gained by at least two years experience.

+ Knowledge of best practice concepts in network architecture and design of IP routed and switched networks. Typically gained by at least two years experience.

+ Ability to communicate design concepts for implementation, including written and graphical documentation.Typically gained by at least two years experience.

+ Experience working with non-technical customers who are having problems with their network connectivity.Typically gained by at least two years experience.

+ Ability to troubleshoot network connectivity problems in IP routed networks.Typically gained by at least two years experience.

Learn About a Career with DHW (https://healthandwelfare.idaho.gov/about-dhw/dhw-careers)

If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected]

PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.