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Description

We are looking for a meticulous Senior Teller to join our team on a contract basis. In this role, you will provide exceptional service to members by handling a variety of banking operations while promoting the credit union’s products and services. Based in Asheville, North Carolina, this position offers an opportunity to engage directly with members and contribute to their financial well-being.

Responsibilities:

• Greet members and visitors warmly, ensuring attentive and efficient service.

• Promote and recommend credit union products and services tailored to members’ needs.

• Open new membership accounts and assist members with account transactions, including deposits, withdrawals, and loan payments.

• Resolve member inquiries or complaints, escalating issues when necessary.

• Perform account maintenance tasks such as updating joint ownership details and address changes.

• Manage the consumer loan process from application review to closing, ensuring compliance with lending policies.

• Refer mortgage loan requests to appropriate staff and maintain clear communication throughout the process.

• Handle cash drawer operations, including opening, balancing, and closing, while adhering to branch cash limits.

• Assist with vault management and other branch-related responsibilities as needed.

• Provide financial counseling and recommend appropriate deposit or loan products to meet members’ financial goals.

Requirements • Minimum of 2 years of experience in retail banking or a similar role.

• Proficiency in handling cash transactions and maintaining accuracy.

• Strong knowledge of banking operations, including account management and loan processing.

• Ability to communicate effectively in English; bilingual in Spanish is preferred.

• Exceptional problem-solving skills and the ability to resolve member concerns efficiently.

• Familiarity with financial products and services offered by credit unions.

• Adept at multitasking and managing responsibilities in a fast-paced environment.

• Commitment to delivering excellent customer service and fostering positive member relationships.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .