• Customer Service Representative

    Robert Half Office Team (Vandalia, OH)


    Description

    We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. In this Contract-to-Permanent position, you will play a crucial role in supporting customers while handling key administrative tasks. If you thrive in a fast-paced environment and have strong communication skills, this role is an excellent opportunity to grow in your career.

    Responsibilities:

    • Handle inbound calls to assist customers with inquiries and provide accurate information.

    • Process disability payments and manage paperwork for leave of absence requests.

    • Reach out to doctors and employers to verify return-to-work statuses.

    • Conduct intake calls to distribute necessary documentation for leave-related matters.

    • Follow up with medical professionals as needed to gather relevant details.

    • Maintain accurate records using data entry and order entry systems.

    • Manage email correspondence and ensure timely responses to inquiries.

    • Utilize Microsoft Excel and Outlook for tracking and communication purposes.

    • Deliver exceptional service while multitasking in a dynamic environment.

    • Support team members and contribute to a positive workplace culture.

     

    For immediate consideration, call 97.224.8326.

     

    Requirements • Previous experience in customer service, including handling inbound and outbound calls.

     

    • Proficiency in Microsoft Excel and Outlook.

    • Strong multitasking abilities and attention to detail.

    • Familiarity with general medical terminology is preferred.

    • Excellent communication skills with a personable and outgoing demeanor.

    • Ability to perform data entry and process orders with accuracy.

    • Capability to manage email correspondence effectively.

    • High level of professionalism and commitment to customer satisfaction. TalentMatch®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .