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The Technical Writer will be responsible for conveying complex information in a clear, concise, and actionable manner. This role demands exceptional interpersonal skills to extract insights from subject-matter experts across various project management knowledge areas, such as cost estimation, risk management, and scheduling.

The ideal candidate will demonstrate strong critical thinking skills to analyze technical content, identify gaps, and propose improvements. A proactive approach is essential to anticipate documentation needs, streamline processes, and contribute meaningfully to project success.

Proficiency in document creation using tools like Adobe Acrobat, Microsoft Word, PowerPoint, and Visio is required. The Technical Writer will collaborate with leadership, project teams, and stakeholders to enhance workflows and develop documentation that supports both clients and internal operations.

This role will also involve leveraging AI software such as Co-Pilot Agent and Power BI, working alongside application developers, and building foundational capital delivery processes that promote proper usage of project management apps and tools.

A strong work ethic, discipline, and initiative will be expected to ensure team success and continuous improvement.

Responsibilities:

* Develop and edit documentation, including inspection and test plans, reports, templates, and material specifications.

* Apply critical thinking to evaluate technical content, identify inconsistencies, and ensure clarity and accuracy.

* Provide publishing technical support using MS Office Suite, applicable tools, guidelines, and templates.

* Ensure client deliverables are complete, consistent, and meet quality standards.

* Perform process mapping with familiarity with Visio, proactively identifying areas for optimization.

* Create checklists and other elements to ensure proper documentation for QC inspections.

* Develop and deliver training materials tailored to user needs and learning objectives.

* Simplify complex processes into consistent, repeatable procedures with a focus on usability and efficiency.

* Recommend improvements to processes and practices based on thoughtful analysis and stakeholder feedback.

* Interface with a variety of professionals, including Jacobs’ clients, subcontractors, and internal departments.

* Take initiative to complete routine technical tasks and contribute beyond assigned responsibilities when needed.

* Perform quality control checks to meet project quality objectives and deadlines.

* Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. #epjobs #naepjobs

* Bachelor’s Degree from an accredited college or university (significant relevant experience will be considered in lieu of formal education).

* Strong team player with demonstrated organizational skills, attention to detail, and accuracy.

* Proven ability to think critically and solve problems independently.

* Experience in understanding how business processes function and translating them into tangible deliverables for clients.

* Demonstrated initiative in identifying documentation needs and driving improvements.

* Experience with quick turnarounds in a fast-paced working environment.

* Proficiency with Microsoft Office Suite (Word, SharePoint, PowerPoint, Excel, Visio).

* Graphic design skills with Adobe Creative Suite are a plus.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.