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Now Hiring: Patient Benefit Representative

Adecco Healthcare & Life Sciences is seeking a **Patient Benefit Representative** to join our client’s growing team in Cary, NC. This is an onsite role where you will play a critical part in ensuring patients receive timely access to therapies by coordinating prior authorizations and supporting pharmacy operations.

**Location** : Onsite | Cary, NC 27513

**Pay Rate** : $20–$25/hour (top rate available for CPhT-certified candidates with 2+ years retail pharmacy & customer service experience)

**Schedule** : Monday – Friday | 9:30 AM – 6:30 PM EST (1-hour unpaid lunch)

What You’ll Do (Day-to-Day)

• Answer inbound calls from patients, manufacturers, and insurance providers

• Make outbound calls to patients, providers, and insurers regarding cases

• Acquire and submit clinical documentation for prior authorization approvals

• Track and follow up on authorization requests to ensure timely responses

• Process pharmacy claims in the management system and maintain accurate records

• Follow standard operating procedures consistently for compliance and accuracy

• Collaborate with team members and leadership to meet patient needs

• Handle 25–30 calls per day with accurate documentation and strong attention to detail

What We’re Looking For

Certified Pharmacy Technician (CPhT) preferred

2+ years of retail pharmacy experience and 2+ years of customer service experience

Strong communication, organization, and adaptability skills

Compassionate, patient-focused, and a respectful team player

Able to work independently with minimal guidance

Comfortable using Microsoft Teams & Outlook

Detail-oriented with excellent documentation skills

_Apply today to join Adecco Healthcare & Life Sciences and help patients get the care they need!_

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria

**Pay Details:** $20.00 to $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.