"Alerted.org

Are you a Pharmacy Technician/Call Center professional in the Memphis, TN area seeking new opportunities? If so, Adecco Healthcare & Life Sciences is assisting one of our largest pharmaceutical clients in their search to add **Customer Service Representatives** to their team in **Memphis, TN** !

Schedule

Upon hire you will work full-time Monday- Friday, available schedules 7:30am-4pm OR 11am-7:30pm

Pay Rate

The wage for this position is between $17 and $19. Hourly wage is dependent upon experience, education, geographic location and other factors.

What you'll be doing:

+ Handle inbound and outbound phone calls with professionalism and empathy.

+ Deliver an effortless and positive experience for callers by resolving inquiries efficiently.

+ Provide accurate information regarding services, refills, and shipment scheduling.

+ Process medication refills and coordinate shipment schedules for patients and providers.

+ Identify and resolve caller needs, ensuring appropriate follow-up and next steps.

+ Adhere to company policies and procedures.

+ Assist with order picking, packing, and prescription fulfillment based on operational demands.

+ Maintain flexibility in scheduling to meet business needs.

Qualifications:

+ **Current and active Pharmacy Technician license/registration in state of Tennessee**

+ Minimum 1 year experience working in Pharmacy setting

+ Minimum 1 year experience working in a call center environment

+ Previous Customer Service experience

Click on **_apply now_** for instant consideration!

**Pay Details:** $17.00 to $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.