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Company Overview:

Empowering Health, Enriching Lives: True Care’s Enduring Mission

At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives.

Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness.

We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare

Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time.

At True Care, we don't just offer home healthcare – we offer hope, healing, and a brighter tomorrow.

Position title : Payroll Representative

Position summary: The Payroll Representative is responsible for ensuring accurate and timely payroll processing while delivering excellent customer service to employees. This role involves handling payroll inquiries, resolving discrepancies, processing adjustments, and collaborating with internal departments to maintain efficient payroll operations.

Key Responsibilities:

+ Respond to employee payroll inquiries with professionalism and accuracy.

+ Research and resolve payroll discrepancies.

+ Enter and verify tax information in HHA eXchange.

+ Accurately process pay adjustments, wage garnishments, and direct deposit requests.

+ Maintain records of PTO, sick time, and wage parity benefits.

+ Support employees with PTO and sick time requests.

+ Prepare payroll reports, including pre-billing.

+ Collaborate with internal teams to ensure timely issue resolution.

+ Ensure prompt and accurate employee compensation.

+ Perform other duties as assigned to support the payroll department.

Required Qualifications:

+ Knowledge of payroll processes and wage/tax regulations.

+ Fluency in Spanish.

+ Strong attention to detail and accuracy.

+ Excellent communication and customer service skills.

+ Ability to handle confidential information with discretion.

+ Problem-solving and organizational skills.

+ Proficiency in Microsoft Office (Excel, Word, Outlook).

Preferred Qualifications:

+ Experience with payroll systems (HHA eXchange strongly preferred) , 1–2 years of payroll or HR experience.

+ Familiarity with wage garnishments, PTO, and benefits administration

Benefits:

+ Health, dental, and vision insurance

+ 401(k) with company match

+ Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays

+ Professional development opportunities

+ Mission-driven work in an innovative healthcare space

Department

Payroll

Employment Type

Full-Time

Minimum Experience

Mid-level

Compensation

$22 - $23 per hour