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Commissions Analyst – Role Overview

The Commissions Analyst is responsible for calculating, processing, and verifying commission payments and incentive programs for sales personnel. This role plays a vital part in ensuring that variable compensation is accurate, timely, and aligned with company policies and employee agreements. The analyst collaborates across departments—including Sales, Finance, and Human Resources—to manage and resolve commission-related issues.

Core Responsibilities -

Calculate and Process Payments

+ Determine accurate payout amounts for commission-eligible employees based on complex compensation plans.

+ Ensure timely processing of payments in accordance with contractual agreements and company policies.

Analyze and Verify Data

+ Access and analyze large sales data sets to validate accuracy and completeness.

+ Reconcile commission statements and investigate discrepancies or anomalies.

Maintain and Update Systems

+ Utilize compensation software and financial platforms to manage employee data, plan updates, and payment processing.

+ Ensure systems reflect current organizational structures and compensation rules.

Develop Reports

+ Generate and distribute commission reports and performance summaries for sales leadership and executive teams.

+ Provide insights and trends to support strategic decision-making.

Communicate with Stakeholders

+ Serve as a primary contact for sales staff regarding commission inquiries or disputes.

+ Collaborate with cross-functional teams to resolve issues and clarify compensation details.

Conduct Audits

+ Perform regular audits and spot-checks to ensure commission payments comply with company policies and deal terms.

+ Document findings and recommend process improvements where necessary.

Skills Required -

Analytical & Technical Skills

+ **Data Analysis & Reconciliation:** Ability to interpret large datasets, identify discrepancies, and ensure data integrity.

+ **Excel Mastery:** Proficiency with formulas, pivot tables, VLOOKUP, and data modeling.

+ **Compensation Software Knowledge:** Familiarity with tools like Xactly, Varicent, or SAP Commissions.

+ **Financial Acumen:** Understanding of accounting principles, payroll processes, and incentive structures.

+ **Attention to Detail:** Precision in calculations and documentation to avoid costly errors.

Communication & Collaboration

+ **Stakeholder Management:** Comfort interacting with sales reps, finance teams, and HR to resolve issues and explain payouts.

+ **Clear Reporting:** Ability to create understandable reports and dashboards for non-technical audiences.

+ **Dispute Resolution:** Tact and professionalism in handling commission disputes or sensitive compensation questions.

Process & Systems Skills

+ **System Maintenance:** Experience updating employee records, compensation plans, and payment schedules.

+ **Audit & Compliance:** Skill in conducting internal audits and ensuring adherence to company policies and legal standards.

+ **Workflow Optimization:** Ability to streamline processes and suggest automation or improvements.

Soft Skills

+ **Problem-Solving:** Resourcefulness in investigating issues and proposing solutions.

+ **Time Management:** Prioritizing tasks to meet tight payroll deadlines.

+ **Adaptability:** Flexibility to adjust to changing compensation plans or organizational structures.

Job Summary

Gather disparate data from various data sources; analyze and normalize to ensure data integrity for analysis. Provide consistent, relevant, and accurate data as well as guidance/knowledge of the data and definitions that are available for analysis.

Major Tasks, Responsibilities, and Key Accountabilities

+ Serves as a resource to assigned client in area of expertise.

+ Gathers and compiles raw data, conducts research for industry trends and benchmarks, and normalizes data to be incorporated into a centralized data format.

+ Analyzes, reports, and makes comparisons to industry/company benchmarks. Determines trends and prepares cost analyses.

+ Defines data definitions and documents data limitations.

+ Prepares spreadsheets for data analysis. Prepares reports with charts and graphs, mailing lists, maps and ad hoc requests. May make presentations.

+ Provides recommendations based on findings and analysis. Provides input on policies and procedures.

+ Participates in department and interdepartmental projects.

+ Performs other duties as assigned.

Nature and Scope

+ Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

+ Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

+ May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

+ No travel required.

Education and Experience

+ Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.