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Job Title: Senior Business Analyst - Salesforce

Type: Contract

Compensation: $70 - $85 hourly

Contractor Work Model: Remote ( candidates need to be local to Parsippany to attend on-site meetings as needed)

Summary:

We are seeking a Senior Business Analyst Consultant with Salesforce experience to lead requirements gathering, create user stories and use cases, model business processes, and evaluate system impacts. This role will involve detailed analysis, prioritizing business requests, and collaborating with project teams to deliver new system capabilities, enhancements, and fixes across multiple applications.

What You’ll Do:

+ Partner with teams across the organization to gather requirements and identify opportunities for process and system improvements.

+ Collaborate with IT, vendors, and business stakeholders to design and document solutions (requirements, workflows, wireframes, user stories).

+ Support testing efforts and lead User Acceptance Testing (UAT).

+ Provide guidance to teammates and contribute to best practices.

What We’re Looking For:

+ 5+ years of experience in business/systems analysis with large-scale projects.

+ Strong background in process design, system integrations, and workflow analysis.

+ Experience with Agile/Scrum, Jira, Salesforce, and enterprise systems (SAP, ERPs, Data Lakes).

+ Excellent communication skills – able to bridge the gap between technical teams and business leaders.

+ Bachelor’s degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).

+ CBAP certification a plus.

Why Join Us:

+ Opportunity to influence enterprise-wide systems and processes.

+ Collaborate with stakeholders from C-level to technical teams.

+ Work on impactful projects that improve customer experience and operational efficiency.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

Ref: #562-Joule Staffing - Edison

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.