• Head of Participant Sales & Advice Analytics

    Vanguard (Malvern, PA)


    The ideal candidate brings deep expertise in sales analytics within a consumer financial services context, strong leadership capabilities, and a consultative approach to influence business strategy and execution. They thrive in emerging spaces, bring structure to ambiguity, and deliver high-impact analytics solutions.

    Key responsibilities:

    + Lead Analytics Strategy: Serve as a strategic partner to senior leadership, translating complex data into clear narratives. Define and execute the vision for sales & advice operations analytics, aligning with business goals and priorities.

    + Team Leadership: Hire, manage and mentor a team of analysts, fostering a culture of curiosity, collaboration, and continuous learning. Set performance goals and manage the team in alignment with HR policies.

    + Stakeholder Engagement: Serve as a trusted advisor to marketing and business leaders, influence and inform strategy and planning decision making.

    + Performance Measurement & Optimization: Oversee the development of measurement frameworks, dashboards, and KPIs to evaluate sales and product effectiveness across channels.

    + Advanced Analytics: Apply statistical modeling, machine learning, and experimentation (e.g., A/B testing) to improve targeting, personalization, and ROI. Collaborate with COE teams to enhance predictive capabilities and automation.

    + Data Infrastructure: Collaborate with data engineering and IT to ensure scalable, secure, and accessible data pipelines and tools.

    + Innovation & Trends: Stay current on analytics trends, tools, and technologies, and champion their adoption where appropriate.

    Qualifications

    + 10+ years experience in Analytics with progressive leadership

    + Experience leading teams in Sales Analytics

    + Expert level executive level stakeholder management and presentation

     

    Special Factors

     

    Sponsorship

     

    Vanguard is offering visa sponsorship for this position.

     

    About Vanguard

     

    At Vanguard, we don't just have a mission—we're on a mission.

     

    To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

     

    How We Work

     

    Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.