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About the group:

Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

**Job** **Tittle** : End User Computing Engineer

**LOCATION** : Chicago, IL

Job Summary

**Mandatory skills** : Windows Administration, VMWare and VDI knowledge, Powershell Scripting

This role is responsible for improving the overall end user experience through automation and design. This

role will be responsible for developing and improving the end user desktop environment. This role will

provide support for the existing and future end user computing architectures. Responsibilities also include

designing solutions to support existing and future services, and enhanceing security posture.

Responsibilities

• Packages application deployments for end user environment using VMware AppStacks

• Preserves end user profile settings with VMware UEM\DEM

• Troubleshoot application installation, performance, and runtime issues within the desktop

• and mobile environments

• Maintain Operating System base builds to include feature updates, software updates, and/or

• vulnerability remediation

• Drive meetings with Business, IT and Security Leaders to develop requirements and

• communicate changes to the environment

• Challenge the status quo with new ideas and drive innovation for the end user experience

• Applies comprehensive knowledge of concepts, processes, practices, and procedures on

• technical assignments

• Drive automation of processes in the end user experience space

• Designs, develops, enhances, debugs, and implements software

• Troubleshoots production problems related to desktop and mobile software applications

• Addresses problems of systems integration, compatibility, and multiple platforms

• Assists in the evaluation and recommendation of application software packages, application

• integration and testing tools

• Remove barriers and obstacles from end user technology to enable the business

• Provide tactical and strategic input on the overall End User experience

• Provide on-call support according to assigned schedule

• Document changes, policies and procedures and drawings

• Provide cross-training and mentoring to fellow team members

• Project manage/lead multiple projects of various sizes and schedules

• Perform other duties as assigned

Technical Skills & Background

• 3+ years of experience supporting Windows desktop operating system

• environments

• 3+ years of experience deploying applications across the enterprise desktops

• using modern tools

• 3+ years of experience with a scripting language

• 3+ years of experience packaging software for deployments

• 3+ years of experience with Microsoft Windows profile management

• 1+ years of experience with VMware UEM\DEM

• Experience with delivering VDI environment leveraging VMware Horizon and

• instant clone desktops

• Desktop Application Troubleshooting

• Experience operating in a DevOps culture

• Passion to identify, investigate, and drive new technology within the organization

Applications will be accepted until 10/10/2025.

The annual salary for this position is between $ 60,000 - $90,000 depending on the experience and other qualifications of the successful candidate.

**Benefits** :

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance. Paid holidays plus Paid Time Off. 401(k) plan and contributions. Long-term/Short-term Disability. Paid Parental Leave. Employee Stock Purchase Plan. Eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.