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About the role

We are seeking a highly skilled and strategic **Salesforce Functional Lead / Business Systems Analyst** to drive the design, implementation, and optimization of Salesforce solutions across our organization. This role serves as the bridge between business stakeholders and technical teams, ensuring that Salesforce capabilities align with business goals and deliver measurable value.

In this role, you will:

• Single point of contact for Business/Product Owner

• Develop detailed Level 3 process maps for each business function

• Document detailed business stories (business requirements in form of user stories) including Acceptance Criteria.

• Handover the US to Technical SME for incorporation into design and build in Salesforce

• Responsible for getting signoff for Groomed US for development

• Responsible for getting signoff for completed US

• Manage show and tell sessions with Business/PO and capture feedback.

• User story/backlog to be prioritized and bucketed based on Business Team/PO.

• Review Epic, US provided by Business/PO/ BA.

• Work with technical managers, architects, and other stakeholders in gathering salesforce requirements and driving team to implement the salesforce functional solutions.

• Responsible for preparing Groomed US for development.

• Based on user story prioritization, initial analysis , user story to be groomed in abstraction with support of Architects, Tech Lead, QA etc

• SPOC to Support teams which need input from Salesforce in terms of functional inputs/clarifications.

• Support QA for test scripts, test scenarios etc. Support QA for functional validations post deployments, before demo etc.

• Update Functional documents relevant for Salesforce documentation.

What you need to have to be considered

• 12+ years of IT Experience

• 8+ years of Salesforce Industry experience

• 4+ years of experience in Healthcare domains.

Hands on experience of Sales and Service clouds. Knowledge of Health Cloud would be a plus.

Work model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an **onsite** position requiring **5** days a week in a client or Cognizant office in **Bridgewater - NJ** .

Salary and Other Compensation:

The annual salary for this position is between $83,000 – $152,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.