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Guest Services - Front Desk Associate - Fairfield…
- Lafrance Hospitality (Meredith, NH)
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We Want You to Join Our Team!
Do you have a passion for providing exceptional guest experiences? Are you a self-motivated, guest-focused individual with a warm and welcoming personality? If so, we have the perfect opportunity for you!
The Fairfield Inn by Marriott located in Plymouth, NH is currently hiring for a Full -Time and Part-Time Front Desk Attendant position, offering comprehensive benefits. As a valued member of our team, you will enjoy a great work environment surrounded by friendly coworkers. We believe in nurturing our employees' career growth and offer cross-training and mentorship opportunities.
As a Marriott Team member, you and your family will also receive amazing discounts on hotel rooms for both business and leisure travel. In addition, we have company-wide incentives throughout the year for all staff to enjoy.
This is a truly exciting opportunity that allows you to develop your professional skills while working in a dynamic and rewarding environment.
Responsibilities:
+ Maintain a warm, welcoming, and professional demeanor while interacting with all guests.
+ Check guests in and out of the hotel, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded.
+ Answer the phone in a professional and helpful manner.
+ Follow procedures for posting charges and settling guest accounts.
+ Effectively address and resolve guest problems to increase guest satisfaction.
+ Be knowledgeable about emergency procedures and hotel policies.
+ Practice punctuality for scheduled shifts.
Shifts: Weekends are a must; 7-3PM and 3-11PM shift are available
Job Type: Part-Time and Full -Time
Pay: $16 - $18 Per Hour
Keywords: Hotel, Hospitality, customer service, receptionist, administrative
Requirements
+ Fosse Experience a plus
+ Hotel experience is a plus
+ Multitasking
+ Customer service skills
Benefits
+ DailyPay - Get Paid Any Day !
+ Brand Wide Hotel Room Discounts
+ Company Wide Hotel Room Discount Program
+ Referral Bonus Incentive
+ Retention Bonus Incentive
+ Annual Review Program
+ Extensive Room for Growth
+ Paid Training
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