• Internship - Infrastructure Network Administrator

    Menards, Inc. (Eau Claire, WI)


    Internship - Infrastructure Network Administrator

     

    Job#:399806

     

    Department:Information Systems

     

    Category:General Office

     

    Salary:Hourly

     

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    Job Description

    DEPARTMENT: IS INFRASTRUCTURELOCATION: GENERAL OFFICE, EAU CLAIRE, WIREPORTS TO: TEAM LEAD, MANAGERTRAVEL REQUIRED? OCCASIONALPAY RANGE: $17.25/HOUR

     

    Why Work for Menards?

     

    + Profit Sharing & Team Member Discount

    + Highly collaborative work environment

    + Monday – Friday work week

    + On campus coffee shop/cafeteria with live music!

    POSITION SUMMARY:

    The Network Administrator Intern is a part-time, year-round position that will assist in the minor day-to-day administration; support and ongoing enhancement of Menard, Inc’s network (LAN, WAN, Wireless) infrastructures. This position requires working in a secure, mission-critical environment, assisting Network Administrators and Team Leads with installation, configuration, and testing of multi-vendor network equipment. During summer months this job may require traveling to remote offices to assist in post network maintenance.

     

    The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday.

     

    The schedule is flexible and we work with your school schedule!

    PRIMARY RESPONSIBILITIES:

    * Support:

    + Maintain a basic working knowledge of Menards’ corporate network.

    + Provide low-level network administration services.

    + Monitoring the health of the overall network, reporting problems and incidents as necessary.

    + Participate in the configuration and installation of Network Architecture.

    + Assist in first line of support for network infrastructure.

    + Troubleshooting configuration issues involving software conflicts, hardware problems, network protocols (TCP/IP).

    + Assisting staff with the proper operation of the system.

    + Working with external vendors and support providers as required.

    + Assisting in new device certification process

    + Meet with business teams and technical support staff to evaluate and assess user satisfaction

    + Ensure Service Level Agreements are met

    + Thoroughly test all changes prior to implementation

    + Provide technical support to Menards' IS staff

    Skills/Requirements

    POSITION REQUIREMENTS:

    + Attending school for an Associate or Bachelor degree in Computer Science, Networking or equivalent.

    + Minimum 1 year of experience in networking or computers.

    + Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills.

    + Excellent analytical skills for problem determination and resolution.

    + Ability to remain calm and courteous in demanding situations

    + Ability to manage multiple priorities.

    + Ability to work independently, as well as, cooperate with others.

    + Preferred Knowledge:

    + Cisco equipment and Cisco IOS

    + TCP/IP Protocols

    + Fast / Gigabit Ethernet network implementation

    + Router configuration, support and problem analysis

    + Switch configuration, support and problem analysis

    + Wireless configuration, support and problem analysis

    + Modems, Terminal Servers, Dialup Servers,

    + Security Authentication for Radius and TACACS

    + Protocol problem analysis desirable

    + HTML, Python, Linux Red Hat or SUSE, Windows 7/10, Android

    + May be required to work overtime including weekends.

    + Must be able to work in Eau Claire, WI for the duration of the internship

    + Candidates must be eligible to work in the United States without sponsorship