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Job Description

Project: TANS (Talent Acquisition North Star) project

heavy in the US time zone – global and other regions (EMEA time zone)

Position Summary:

Support NA Local & Regional HR Services with Workday HCM, Recruit, and Security systems. Analyze data & system issues, provide solutions, and track change requests. Ensure global consistency and compliance in Workday processes. Focus on investigative, design, configuration, and support for system enhancements and maintenance.

Responsibilities:

• Partner with HR Services for Workday issues and initiate global issue management.

• Investigate and resolve data and process errors.

• Manage system issues and change requests, coordinate with user testing.

• Support Workday HCM releases and global data integrity audits.

• Handle complex data change requests and ensure data compliance.

• Compile and analyze operational metrics, recommend process improvements.

• Support system enhancements and maintenance, data gathering, and requirements.

• Collaborate with IT team for system enhancements.

• Help lead projects, deliver training, and develop documentation.

• Collaborate with customers, vendors, and service providers.

• Support case management, maintenance requests, and testing.

• Heavy focus on case management, investigative, enhancement, and maintenance requests.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Qualifications:

• 2-4 years of related experience

• Experience with Workday HCM Core, Workday Recruit, Time off and absence, Payroll, compensation, and security systems

• Experience in shared service environments and understanding of HR functional domains

• Proficiency in Excel, Jira, and Microsoft Office Suite

• Strong communication skills, and ability to handle stress and ambiguity.