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Veteran and Military Services Program Specialist

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Office of New Student Programs (ONSP) is looking for a dynamic and passionate Veteran and Military Services Program Specialist to support and enhance military-connected student initiatives. In this role, you will be a key member of the ONSP team, with primary responsibilities for the Veteran and Military Services (VMS) Peer Advisor program, military-connected college transition, and other military-connected student initiatives supported by ONSP and the campus community. You will also be responsible for helping to create an inclusive and supportive environment that fosters successful transitions and a sense of belonging amongst the undergraduate military-connected student population.

This position is best suited to a candidate who is familiar with the higher education landscape and is passionate about serving the needs of military-connected students.

Who We Are

The University of Michigan is a premier public research university with more than 53,488 students, including 35,358 undergraduates, and is firmly committed to serving the people of Michigan, and the world, through preeminence in creating, communicating, preserving and applying knowledge, art, and academic value.

U-M is in high demand, with a record 115,957 undergraduate first-year and transfer applicants in fall 2025 and 9,711 incoming undergraduate students enrolling.

Reporting to the Provost and Executive Vice President for Academic Affairs, the Office of Enrollment Management (OEM) manages U-M's enrollment function to efficiently optimize students' experiences throughout their engagement, from prospect to alumni. The division collaborates with campus partners, faculty, and staff in support of the university's mission.

OEM comprises a dedicated team of more than 200 full-time staff members and up to 400 additional student and temporary staff and is structured in five operational units - the Office of Undergraduate Admissions, the Office of Financial Aid, the Office of New Student Programs, the Office of the Registrar, and OEM Administration. OEM strives to provide excellence in access and support to inspiring learners who will challenge the present and enrich the future.

Responsibilities*

50% Support and Delivery of Peer Mentoring Program and student staff supervision

+ Develop and deliver the VMS Peer Advisor program for veteran and military students, as well as paired mentoring program for military dependent students.

+ Directly supervise, support, and develop a team of undergraduate and graduate students in the delivery of mentoring initiatives and program planning.

+ Regularly assess, evaluate and adjust outreach strategies, administrative practices, and programming efforts each academic term using appropriate assessment tools and approaches.

+ Implement comprehensive strategies to recruit, select, and train student staff.

+ Work with other professional staff members to coordinate shared programming, training and best practices for student mentorship.

+ Contribute to the planning of and serve as on-site supervision for VMS program events and activities throughout the year

40% VMS program Support

+ Assist in program communications concerning application, enrollment and VA benefit questions with potential students and family members efforts including monitoring the VMS email inbox, addressing inquiries, and escalating messages when necessary

+ Assist in the planning, development, and delivery of military-connected student events such as Veterans Week and other large scale programs.

+ Facilitate in-person and virtual outreach opportunities for prospective students

+ Work with the OEM Marketing and Communications team on monthly newsletters, staff selection, and other publications and advertisements.

+ Contribute to the planning and facilitation of VMS activities and initiatives

5% Professional Development and Committee Engagement

+ Participate in assigned committees within ONSP and OEM

+ Participate in and attend regional and/or national student affairs and military-connected student conferences and professional development offerings

5% Other Duties as Assigned

+ Contribute in ONSP Transition Services meetings, initiatives and program planning

+ Contribute in ONSP office-wide event planning and implementation.

Required Qualifications*

+ A bachelor's degree and one year of professional work experience required, or an equivalent combination of education and experience.

+ Previous experience in student program planning and delivery of student services

+ Strong attention to detail and organizational skills.

+ Excellent interpersonal and communication skills.

+ Must be a self-starter and exercise initiative, with the ability to work both independently and as a team

+ Must be able to set priorities, stay on task, and have the ability to plan out required work to meet deadlines

+ Demonstrated ability to work and interact effectively with students, families and department team members

+ Computer literacy with proficiency in MS office products (Word, Excel, PowerPoint) as well as Google Suite.

+ Ability to work occasional evening and weekend events

Desired Qualifications*

+ A degree in Higher Education, Student Affairs, or a related field

+ Experience working with transfer and non-traditional students

+ Experience supervising undergraduate students

+ Experience with event planning and facilitation

+ Prior experience working with mentoring programs or similar student support programs

+ Prior or current service in the United States Military or military-connected family members

+ Understanding of military service and military to student transition

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

The Office of Enrollment Management requires a hybrid work arrangement of minimally three days on-site and two remote days. Thursdays are required as an on-site work day for all. The schedule is subject to supervisor and OEM approval.

Additional Information

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

+ Generous time off

+ A retirement plan that provides two-for-one matching contributions with immediate vesting

+ Many choices for comprehensive health insurance

+ Life insurance

+ Long-term disability coverage

+ Flexible spending accounts for healthcare and dependent care expenses

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

269141

Working Title

Veteran and Military Services Program Specialist

Job Title

Student Affairs Program Spec

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Onsite

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Avp Enroll Mgmt

Department

ONSP Veterans Programs

Posting Begin/End Date

9/29/2025 - 10/13/2025

Salary

$44,000.00 - $47,000.00

Career Interest

Academic & Student Services