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TRAFFIC ASSISTANT

Engineering Services and Products Company

1 Positions

ID: 251270

Posted On 09/23/2025

Job Overview

**Summary:** The individual in this position reports to the Traffic Manager and is responsible for arranging and coordinating shipping of freight and other tasks as assigned.

Essential Duties and Responsibilities

+ Schedule carriers for pickup and delivery of customer orders.

+ File claims with carriers as needed.

+ Audit freight bills from carriers.

+ Respond to inquiries from customers, sales, project managers, procurement, and customer service regarding delivery schedules and unloading requirements.

+ Respond to and document customer complaints about carriers and drivers.

+ Generate reports and Bills of Lading.

+ Route return freight.

+ Classify SKUs according to National Motor Freight Classification shipping specifications.

+ Enter and retrieve data from multiple software computer systems.

+ Assist various departments by providing information on shipping requirements and costs.

+ Process claim checks and apply correct invoice and account.

+ Scan and save documents onto the server.

+ Utilize multiple software systems for computing freight costs

+ Perform other tasks as assigned.

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Knowledge of domestic and international shipping standards and regulations.

+ Knowledge of company inventory control systems and administrative policies and procedures.

+ Knowledge of company contracts with suppliers and other delivery vendors.

+ Ability to apply regulations, policies, and procedures to specific shipping orders.

+ Ability to keep and update records.

+ Ability to read and follow written and verbal instructions.

+ Ability to input and retrieve data from computerized systems.

**Education and/or Experience** Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â

+ High School Diploma or equivalent

+ One year experience in a clerical position

+ Must have communication skills appropriate for the job

+ Ability to follow instructions

+ Typing speed of 50 words per minute or greater

+ Must be able to work with minimal supervision

**Language Skills:** Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must also have the ability to understand transportation equipment, including, but not limited to truckload, parcel, flatbed, step deck, container, and LTL.

**Mathematical Skills:** Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Â

**Computer Skills:** Ability to use Microsoft Office applications including Word, Excel, and Outlook and Power Point and be proficient in these applications.                             Â

**Other Qualifications:** Must be safety conscious and follow all safety guidelines.  Â

**Physical Demands:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to stand, walk, and sit. They may also be required to do light lifting, carrying, pushing, pulling, kneeling, crawling, climbing, and squatting. Must be able to lift up to 20-50 lbs.

**Work Environment:** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate to high and mostly working in an office environment but may need to work in the warehouse, manufacturing areas in both hot and cold temperatures as needed to perform job responsibilities.

Primary Contact

12164

FarmTek HR Department

,

563-875-2288

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Clerical/Office Administration

Sales/Service

Shipping/Warehousing

Location

Dyersville, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1007

Job REQ #

251270

\# Positions

1

Start Date

20250923

End Date

20251101

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Engineering Services and Products Company

About the Company

A rewarding career waits for you at Engineering Services and Products Company!

ESAPCO was founded in 1979 with the purpose of bringing the highest quality products at the most competitive prices with exceptional customer service directly to the agricultural, horticultural, building and retail trade communities. With this goal in mind, we have grown from a regional, two-person operation to one with corporate headquarters and sales call center located in South Windsor, Connecticut and a manufacturing and distribution center located in Dyersville, Iowa. Brands that fall under our umbrella include FarmTek, ClearSpan and GrowSpan.