"Alerted.org

Working Title: Payment Specialist

Job Class: Human Services Program Specialist 1

Agency: Human Services Dept

+ **Job ID** : 89349

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Limited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 10/02/2025

+ **Closing Date** : 10/15/2025

+ **Hiring Agency/Seniority Unit** : Human Services Dept / MAPE DHS Central Office

+ **Division/Unit** : Department of Human Services (DHS) / Office of Inspector General (OIG) - BGS EAA Administrative

+ **Work Shift/Work Hours** : Day Shift / 8:00 a.m. - 4:30 p.m.

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $23.98 - $34.69 / hourly; $50,070 - $72,432 / annually

+ **Classified Status** : Unclassified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **End Date** : 10/01/2028

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

_*This position is full-time in the office._

**_*This position is a Temporary Unclassified position for approximately three (3) years in duration_** .

Under general supervision, the Payment Specialist serves as a resource responsible for ensuring the processing of incoming and outgoing payments and ensuring high level of performance against Enterprise Payment and Income Center (EPIC) processing targets. This position will have daily tasks and projects assigned by team lead and/or supervisor to complete while working both independently and with a team.

Responsibilities include but are not limited to:

+ Provide technical assistance in the area of customer and vendor billing/invoicing, payment processing, and check requests, etc.

+ Respond professionally to inquiries requests from Background Studies (BGS) stakeholders, providers, individuals, and vendors while ensuring excellent customer service and support.

+ Provide administrative business support to the EPIC team.

+ Analyzes/triages incoming service request types and payments to determine appropriate routing processes.

+ Serve as a subject matter expert and liaison in the division and along with the Lead Payment Specialist will interact with other financial staff in the department and produces ad hoc reports as needed.

+ Actively participate in EPIC team, Enterprise Services Unit, and enterprise-wide projects and initiatives.

+ Assist in organizing the escalation of issues between EPIC, other units in the Division, across the Office of Inspector General (OIG) administration, and Department of Human Services (DHS).

Minimum Qualifications

_**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.**_

Two (2) years of experience with customer and vendor billing/invoicing, payment processing, and check requests, etc.

AND

Experience must demonstrate the following:

+ Skill in analyzing and interpreting financial records.

+ Investigate invoice errors; and communicate directly with customers, providers, and/or vendors to resolve issues.

+ Computer skills such as (MS Office – Outlook, Word, Excel, Teams, and SharePoint).

Preferred Qualifications

+ Working knowledge of state, or non-state accounting principles and practices.

+ Knowledge of bookkeeping and/or accounting clerical procedures related to accounts payable, check/cash collection.

+ Experience assisting with routine reviews and audits to maintain compliance with procedures of various software applications and systems used

+ Understanding of Data Privacy, Data Security, Breaches –policies, procedures, and reporting requirements.

+ Identify and select appropriate tools and techniques to identify problems and develop solutions.

+ Ability to analyze and solve complex problems.

+ Excellent organizational skills; accuracy and attention to detail

+ Strong interpersonal and communication skills

+ Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Human Services that the individual selected for this position successfully complete a background investigation prior to employment, including the following components:

+ Criminal background check

+ Reference check

+ Fingerprinting check (MNJIS/CJIS)

Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.