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_A rare opportunity to join theCity Winery team as we reimagine the future of live music and hospitality._ City Winery to deliver the

highest end combined culinary and cultural experience to our customers who are

passionate in sharing wine, music, and culinary arts. We are a unique facility,

combining a fully functioning winery with intimate concerts, food & wine

classes, private events in a variety of configurations, and fine dining. We

have created a compelling mix for our sophisticated clientele of foodies, and

active cultural patrons—bringing the wine country experience to the middle of a

large city.

Position Summary

Beverage

Captains are our in-house wine and beverage experts whose focus is on

maximizing overall beverage sales and delivering an exceptional guest

experience. The Beverage Captain is responsible for overall guest service and

satisfaction, recommending wine and food pairings, educating guests on beverage

selections, and beverage department support in areas such as monthly inventory.

Strong wine knowledge is a prerequisite.

Overview of Responsibilities

●

Maximize beverage sales Including wine, beer, spirits,

and deliver exceptional guest experiences

●

Drive beverage sales on the floor by upselling,

suggesting, educating, and interacting with guests

●

Handle table bottle orders through from beginning to

end, including order taking, delivery, proper opening and service, and

checkbacks

●

Ensure wine quality before every shift

●

Maintain a floor presence during service to attend to

guest needs, touch tables, and assist in service as necessary

●

Attend daily pre-shift to communicate daily beverage

products in and out of stock and conduct trainings and/or tastings as

appropriate

●

Guide and teach staff about beverage offerings and

answer questions to further staff education and menu knowledge

●

Actively participate in beverage inventories on a

daily and monthly basis when needed, including but not limited to, counting,

stocking inventories and updating “86” board, as well as counts for wine tomes

in service, ensuring tomes are current and in good condition

●

Follow all health and safety regulations, including

enforcing laws and ordinances in the handling and provision of alcoholic

beverages

●

Follow all company policies, procedures, and

guidelines including being ready to work at scheduled shift time, in uniform,

with neat and presentable appearance

●

Maintain cleanliness and safety of all work

areas

●

Perform all other reasonably assigned duties

Minimum Qualifications

●

3+ years as a sommelier/wine steward in a fast-paced, high-volume

service environment and/or equivalent relevant experience

●

Extensive knowledge of and a genuine love for wine, winemaking,

beer and spirits

●

Ability to consistently deliver high-quality guest experiences,

exceed guest expectations, and strive to create a memorable experience at every

City Winery visit

●

Strong work ethic, team player, and exceptional guest service

skills

●

Ability to execute professional guest service experience with a

calm and composed demeanor

●

Strong attention to detail and organizational skills

●

Polished presentation

●

Ability to take direction from others

• Effective communication and interpersonal skills with a proven ability

to build positive relationships with coworkers and guests

• Aptitude to resolve problems

●

Ability to work both independently and in a team environment

●

Must be fluently literate in English including ability to read,

write, and communicate, conduct basic business-related mathematics, able to

accurately function a POS

●

Ability to work a flexible schedule including days, nights,

weekends, and holidays

●

Ability to perform physical requirements of the role including

standing/walking for the entirety of shift, bending, pulling, pushing, using

stairs, lifting and carrying up to 50 lbs.

About Us

Wine, food, and

live entertainment collide at City Winery to create a dynamic and incredibly

unique workplace. Since 2008, City Winery has been turning heads across the

nation with amazing live performances, delectable cuisine, and award winning,

locally produced wines. But there's more to us than that we're a haven for community and creativity, a

place where the philosophy of hospitality is more than just a buzzword, but a

way of life. City Winery, founded by music industry veteran & visionary

Michael Dorf, has established itself as a one-of-a-kind brand providing

unforgettable experiences for guests. From world class music venues to

sustainably produced wines with ratings of 90+ points, City Winery offers a

range of topnotch events & experiences.

We are an equalopportunity employer and value diversity at City Winery. We do not discriminateon the basis of race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.Additionally, City Winery participates in the E-Verify Program in certainlocations, as required by law.