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Job Description:

The Director - EHR Learning and Development r is responsible for the oversight of new hire, ongoing, and implementation training related to Health Information Technology (HIT) across Intermountain Health's Canyons (Utah/Idaho) region. This role will direct the current and long-term design, planning, and implementation of training programs that align with the objectives and strategy of Intermountain Healthcare, offering visionary solutions to keep the organization on the forefront of training technology and delivery methods. The position will focus on HIT training programs, primarily on iCentra EHR (electronic health record) and seek opportunities to partner with other groups to address gaps and tighten current training options and delivery.

The Director will mentor the Digital Technology Services ("DTS") training teams by providing coaching and expertise to guiding them with assigned work, as well as their professional growth and careers. Partners with training leaders across Intermountain. The Director will provide effective leadership and strategic vision for effective cross-functional teams that focus on how health information technology can be adopted to provide safe, high quality care, and help people live the healthiest lives possible. With this common purpose, and in collaboration with other Clinical leaders and operating units such as Clinical Programs, Clinical Services, Select Health and will implement, support adoption of, and improve and innovate health information technologies.

The Director must be highly knowledgeable about the needs of the business and voice of the customer in both clinical and non-clinical roles as they will be responsible for the following:

STRATEGY – Drives the HIT training strategy for the Canyon’s region which includes new hire and on-going training programs. In addition, collaborates with all regions on how to measure EHR satisfaction and action plan around those results.

STEWARDSHIP – Accountable for the operational and capital budgets including the management of new or replacement FTEs. Identifies opportunities for cost savings and executes on those plans.

DEVELOPMENT – Attracts, develops, and maintains top talent to continually raise the bar on the capabilities and deliverables of the organization.

EVALUATION – Drives the standards for evaluating the ROI on new technology and training programs to ensure the investment is driving Intermountain’s KPIs.

Minimum Qualifications

+ Demonstrated experience in developing HIT Clinical Education programs focused on improving safety, efficiency, and EHR satisfaction.

+ Demonstrated strong analysis, problem resolution, judgment, and decision-making skills.

+ Experience working in an integrated health system and executing tasks in a high-pressure environment.

+ Demonstrated experience leading complex projects which required comprehensive HIT training.

+ Demonstrated experience developing evaluations and measurements for training programs and evaluating the ROI on those programs.

+ Experience attracting and developing top talent to continually raise the bar on the capabilities and deliverables of the organization.

+ Demonstrated experience leading teams through change and being a catalyst for positive changes.

Preferred Qualifications

+ Bachelor’s or master’s degree in Nursing, Medical or Clinical Informatics, Education or other relevant advanced degree (e.g. MBA, Master Healthcare Administration). Degree must be obtained through an accredited institution. Education is verified.

+ Eight years of previous clinical or healthcare related professional experience working in an integrated healthcare system environment.

+ Three years of previous management / project management experience demonstrating the ability to lead complex HIT implementations, change management, and highly effective teams.

+ Experience with education content development and management platforms for seamless interactions between clinicians and educational materials.

Additional Information

+ This position can be performed remotely with business travel as-needed. Intermountain Health maintains employment registration in Utah, Idaho, Nevada, Colorado, Montana, and Wyoming. Candidates in other locations may be considered. Currently, we are not hiring remote workers in the following states: CA, CT, HI, IL, NY, RI, VT, and WA.

+ This is an exempt, full-time position. Pay offers are determined by prior years of relevant experience within the established pay range. In addition to the annual salary, to show our commitment to you and assist with your transition,, we may offer a sign-on and relocation bonus when applicable. With this position, you are eligible to participate in the Annual Pay for Performance (AP4P) Plan. This plan enables Intermountain Health to provide leaders with an additional performance compensation opportunity. The AP4P award opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected Board-approved goals.

Physical Requirements:

+ Interact with others requiring the employee to communicate information.

+ Operate computers and other IT equipment requiring the ability to move fingers and hands.

+ See and read computer monitors and documents.

+ Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

Lake Park Building

Work City:

West Valley City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$58.62 - $90.48

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.