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Job Purpose

The Emergency Response Specialist is responsible for assisting in the development and implementation of processes and procedures with regard to physical security and guard force operations with a focus on maintaining a safe and secure environment for associates, customers, vendors and visitors. The role is primarily responsible for controlling building access and responding to emergencies and incidents relating to life safety and security of personnel on company property.

Essential Responsibilities

+ Participates in the development of emergency response and incident management plans/procedures, guard force operations, and physical security programs.

+ Controls access to an assigned facility and ensures the safety and security of Jackson facilities through the timely response to emergency and security incidents.

+ Conducts periodic patrols to assess for unsafe conditions, hazards, unlocked doors, security violations, and compliance with established security protocols.

+ Monitors entrances and exit points to prevent unapproved or unauthorized entry, and facilitates the movement of people and vehicles.

+ Responds to emergency situations using the appropriate escalation of force in accordance with established protocols.

+ Observes and reports activities and incidents, providing for the security and safety of property and personnel.

+ Preserves order and acts to enforce security policies and procedures regarding personnel and property.

+ Observes and reports incidents or suspicious activity to management and recommends solutions for resolution.

+ Responds to incidents of workplace violence, security breaches, imminent threats to associates or the company, fire, medical emergency, bomb threat, hazardous materials, inclement weather, and other incidents.

+ Prepares written logs and reports as required.

Other Duties

+ Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

+ Strong knowledge of law enforcement response plans, developing policies and practices related to physical security, guard force operations, emergency and incident planning and response, loss and incident reporting, and risk and threat assessment/analysis.

+ Ability to work independently with minimal supervision, as well as to work as part of a team.

+ Ability to prepare and deliver clear, concise, and audience-appropriate written and oral reports for presentation up to the highest level in the corporation.

+ Committed to integrity and best practices.

+ Availability to respond 24 hours per day and work flexible shifts as needed.

+ Ability to effectively communicate technical issues both verbally and in writing.

+ Excellent analytical and problem solving skills.

+ Effective interpersonal skills.

+ Ability to perform the functions of the position (climb multiple flights of stairs in an emergency, standing/walking for long periods of time, etc.).

Qualifications

+ H.S. Diploma or equivalent required.

+ 5+ years Recent experience in a similar role in law enforcement (can include Military Police) required.

+ Must have a valid state issued driver’s license and be able to pass an annual motor vehicle background check .

+ Valid firearms license. LEOSA/CCW required.

+ Candidates must be able to comply with all local and state licensing regulations required.

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

At Jackson, our employees are empowered to bring a fresh perspective, confront new challenges, and define their own career paths. We value the unique perspectives and innovative ideas that come from our employees' diverse backgrounds.

Jackson is the marketing name for Jackson National Life Insurance Company (Home Office: Lansing, Michigan) and Jackson National Life Insurance Company of New York (Home Office: Purchase, New York). Jackson National Asset Management, LLC (JNAM) located in Chicago, Illinois, is an SEC-registered investment adviser and Jackson subsidiary.

Annuities are distributed by Jackson National Life Distributors LLC, Member FINRA.

Jackson companies offer an outstanding benefits package including competitive pay, bonuses, comprehensive health insurance benefits, a matching 401(k) retirement plan, adoption assistance, education matching gift program and dependent tuition program. Online applications requested. Contact [email protected] for alternate formats for accommodation.

To learn more about Jackson's financial strength and results, visit jackson.com (https://www.jackson.com/our-company/financials/landing.xhtml) .