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Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

As a Data Analyst you will work together with a closely knit team to leverage our codebase and collective skillsets in SQL, Python, Power BI, and Excel to maintain existing reporting as well as build new solutions for a wide range of Nelnet internal and external customers. Our primary goal is to take care of our customer, we do this by translating large amounts of data into easy-to-digest reports and dashboards which are used to inform decisions across the company. We are a group of lifelong learners passionate about data, leveraging new pieces of code, cutting-edge software, or new approaches to solutions to enhance the quality of our work and elevate our customer experience.

Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture, enabling in-person collaboration when possible while also providing benefits associated with remote work. Our hybrid roles have flexibility, based on the team. The standard hybrid work schedule includes 24 hours of in-office work and 16 hours working from home each week for associates that reside within 30 miles of an office.

*This position may be filled remotely, if the selected candidate resides more than 30 miles from a Nelnet office.*

We are unable to consider candidates that reside in these states: Alabama, California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Michigan, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington.

We are seeking a Data Analyst who can:

+ Query, clean, and analyze complex datasets using SQL, Python, or similar tools.

+ Identify trends, correlations, and insights to support decision-making.

+ Assemble forecasts to drive recommended actions within the business.

+ Build clear reports and dashboards in tools like Excel and Power BI.

+ Package insights in a clear, compelling narrative for business partners.

+ Monitor data quality and recommend process improvements.

+ Seek opportunities to automate repetitive tasks.

+ Partner closely with business leaders to anticipate and address their data needs.

Our ideal candidate:

+ Is detail-oriented, motivated, and curious about data analytics.

+ Has foundational experience with data (coursework, projects, or work experience) and working knowledge of SQL and/or Python.

+ Is comfortable with Excel and reporting tools, with a desire to expand into tools like Power BI.

+ Communicates clearly with both technical and non-technical users, translating data into meaningful stories and solutions.

+ Thrives in a collaborative, customer-focused environment.

+ Enjoys problem solving, approaching challenges with creativity and persistence.

+ Manages multiple priorities while contributing to a culture of learning and improvement.

EDUCATION:

+ 4-year college degree preferred or equivalent experience needed

EXPERIENCE:

+ Prior exposure to data analytics through coursework, projects, internships, or ~1 year of professional experience.

+ Examples of reporting, dashboarding, or data analysis work are a plus.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

Technical

+ Ability to extract, manipulate, and query data in database systems (T-SQL, SnowSQL, or similar).

+ Familiarity with reporting and dashboarding tools (e.g., Power BI, DAX).

+ Exposure to scripting languages such as Python for data manipulation or process automation.

+ Understanding of data cleansing, mapping, and transformation concepts (ETL).

Analytical & Problem-Solving

+ Strong critical thinking skills and the ability to break down complex problems into manageable parts.

+ Enjoys puzzle-solving and approaching challenges with curiosity and persistence.

+ Ability to conceptualize business processes and identify data-driven opportunities for improvement.

Communication & Collaboration

+ Clear oral and written communication skills, including the ability to explain technical concepts to non-technical audiences.

+ Strong interpersonal skills; able to collaborate effectively across teams.

+ Customer-focused mindset with a desire to create practical, high-value solutions.

+ Ability to balance multiple priorities and consistently meet deadlines.

Preferred

+ Experience in financial services, student loans, or other regulated industries.

Starting annual salary range: for this role: $55,000 - $70,000

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [email protected] .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. _A lot more._ We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)