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**Work Place Flexibility:** Onsite

**Legal Entity:** Entergy Louisiana, LLC

Job Summary/Description

Entergy Louisiana’s (ELL) Business Operations and Strategy, Regulatory Affairs, and Customer Service teamswork closely togetherto set the strategic vision for the evolving sustainability and resiliency programs for the Company as well as long term generation and transmission planning, to deliver a sustainable portfolio that is centered on customer outcomes while balancing reliability, affordability, and environmental stewardship. These positions will support the activities of all three teams.

Job Duties/Responsibilities

+ Assist in the development of internal and other customer facing presentations.

+ Review testimony and Company comments in LPSC rulemakings and proceedings

+ Support responses to formal and informal requests for information in LPSC regulatory proceedings

+ Support Power Through program, distributed generation, non-wires alternatives, Geaux Green and future expansions of products and services.

+ Develop and support analyses for ELL’s transmission and generation planning efforts.

+ Management and reporting of customer service data, products, and services

+ Support Customer Service with research, data analysis, metrics, and reporting

+ Assist in responding to inquiries, handling complaints, and providing excellent support to our customers

Minimum Requirements

Minimum education required of the position

+ Candidate must be enrolled in a technical, business-related, policy-related, or energy-related Undergraduate or Graduate program

+ Candidate must have a Cumulative GPA of 3.0 or higher (on a 4.0 scale)

Minimum knowledge, skills and abilities required of the position

+ Analytical skill set with advanced knowledge of Microsoft Office: Word, Excel, PowerPoint.

+ Advanced analytical skills and experience working on multiple assignments.

+ Understands key business drivers; uses this understanding to accomplish own work.

+ Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.

+ Impacts quality of own work and the work of others on the team; works within guidelines and policies.

Any certificates, licenses, etc. required/desired for the position:

None

**Primary Location:** Louisiana-Jefferson Louisiana : Jefferson

**Job Function** : Students / Early Careers

**FLSA Status** :

**Relocation Option:** No Relocation Offered

**Union description/code** : NBU

**Number of Openings** : 3

**Req ID:** 121093

**Travel Percentage** :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEO page, or see statements below.

**EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

**Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

**Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

**Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

**Job Segment:** Operations Manager, Sustainability, Regulatory Affairs, Compliance, Summer Internship, Operations, Energy, Legal, Entry Level