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Position Title:

Pharmacy Operations Sales Effectiveness Senior Advisor

Posting Information

Position Scope: _Reporting to the Cigna Pharmacy Operations Enablement Senior Manager. This role is responsible for:_

+ _Directing the team to lead large scale cross functional sales readiness plans, ensuring end to end readiness for Pharmacy related initiatives._

+ _Ensure readiness plans are documented, managed and executed for all programs._

+ _Facilitate Run of Show for product launches, market announcements, and strategic initiatives._

+ Partner with Sales Leadership to identify skill gaps and deliver targeted learning solutions

+ Oversee onboarding programs for new sales hires to ensure rapid ramp-up and consistent messaging.

+ Provide strategic leadership and oversight for the design, development, and implementation of scalable training programs tailored to sales and account management teams. Including owning the full execution of the Annual Business Review.

+ Collaborate cross-functionally with Sales, Marketing, and Product teams to ensure training initiatives align with business goals and market needs and are delivered in a timely effective manner.

+ Set clear objectives, timelines, and performance metrics for training program development and delivery.

+ Coach and support direct reports in instructional design, adult learning principles, and program effectiveness measurement.

+ Monitor and evaluate training outcomes to continuously improve content, delivery methods, and learner engagement.

+ Champion a culture of continuous learning and professional development across the sales and account management organization.

Strategy, Planning and Execution

+ Lead development and execution of key projects in the evolution of retention of the book of business with focus on coordinating cross functional readiness activities in support of new products/initiatives.

+ Collaborate with the sales leaders and matrix partners to deliver projects in support of organizational readiness needs of the market service strategy for new and existing products as well as non-product specific initiatives.

Project Management Leadership in support of evolving our Pharmacy business

+ Utilizes established project and program methodology to lead the execution of multiple project plans for assigned portfolio of work. Where the methodology is not sufficient, create and augment with new processes and establish best practices

+ Leads the evolution of readiness framework with overall accoutiblity for issue remediation, priorities, key milestones, time estimates, task sequencing and identification of tasks that critical to achieve objectives.

+ Ensure projects/intake requests and scope changes are managed effectively and within committed timelines to support clients and customers.

+ Represents pharmacy sales across highly matrixed organization in support of work related to pharmacy business.

+ Act as a source of guidance for peers, providing leadership, and mentoring as well as acting as a trusted advisor.

+ Resolve issues and determine contingency plans and triggers for risks. As needed, escalate issues to appropriate audiences including key business leaders and team members.

+ Partners with matrix organizations to ensure that appropriate action is taken to identify and implement initiatives.

+ Evaluates project status and resource utilization and engages leadership to implement changes.

+ Develops and implements communication and reporting mechanisms to manage issues, risks and timely delivery of initiative results.

Minimum Qualifications:

+ Bachelor's degree required

+ 8+ years of experience in strategic planning, development, implementation and maintenance of systems

+ 6+ years’ experience with strategy development, and process improvement,

+ PBM operations experience required.

+ Ability to engage in a highly matrixed organization

+ Excellent communication skills and ability to interact with all levels and diverse partners, including executive leaders

+ Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new projects

+ Demonstrated strong leadership skills

+ Strong analytic and decision making abilities.

+ Critical thinking skills

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ [email protected]_ _for support. Do not email_ [email protected]_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._