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CMMS Analyst

Job ID

240620

Posted

02-Oct-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Digital & Technology/Information Technology

Location(s)

Indianapolis - Indiana - United States of America

About The Role:

As a CBRE CMMS Analyst, you'll be the first Point-of-Contact for basic CMMS related questions and information (for both GMARS and ServiceInsight/IFM Hub) on our account.

This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems

This position is a full-time position working M-F (first shift) on-site at the account site in Indy. This position has some flexibility concerning the hours (daily start/stop times) and working remotely on occasion.

What You'll Do:

+ Manage the regular CMMS tasks daily, covering functions typically linked to a service desk, along with communication via email and Teams.

+ Work with your other CMMS Team members to provide CMMS support and CMMS data to operations, members of our leadership team, and the client when requested.

+ Assist in troubleshooting, guidelines initiative, process improvements, deployments, communications, support during stabilization periods, and improvements.

+ Enable the account to meet objectives in an effective and efficient manner. Guide and advise less-experienced CMMS users at all of our sites when needed.

+ CMMS management, work order customer service (both managing phone inquiries and addressing online service requests), evaluating CMMS information and issuing alerts, aiding Operations in completing work orders, providing support during deployments, communication tasks, instruction and improving CMMS maintenance procedures and workflow improvement efforts.

+ Review the Data Entry Requests application submissions that are missing information or have an error to connect with the Requester to make sure these get Resolved or Cancelled.

+ Analyzing business and user needs, documenting requirements, and sharing.

+ Providing and encouraging CMMS utilization standardization across all of our sites.

+ Help create and present CMMS related information to the client and customers.

+ Make sure to resolve the deficiencies that impede our ability to grow and continuously improve. Keeping the core FM business in mind the entire time.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

+ Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

+ Facilities management proven experience a plus.

+ Experience with CMMS programs Maximo (GMARS) and ServiceInsight is a plus.

+ Microsoft Excel knowledge and experience is a plus.

+ CMMS data confidence, locations hierarchy building, assets data collection, planning, scheduling, and parts/inventory (MRO) experience a plus.

+ Reliability leadership and asset management principles and experience are a plus.

+ Experience with both hard services and soft services (knowing how to differentiate between the two) is preferred.

+ Detailed mindset, looking for ways to return value to the account by investing time to review data to look for opportunities to improve maintenance operations in the areas of safety, quality, productivity, and costs.

+ Excellent written and verbal communication skills.

+ Professional usage of email and other forms of digital communication is key.

+ Strong organizational and analytical skills. Ability to provide accurate, timely, and reliable service to customers.

+ Able to communicate clearly and optimally with management, vendors, and other departments.

+ Able to develop and deliver a clear and concise presentation when required.

+ Need to be comfortable with client and customer facing responsibilities (communicating/talking/Instant Messaging), attending meetings, training and CMMS and FM seminars/conferences.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)