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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen Solution Engineers work in partnership with our Sales and Customer Success Teams and Partners, leading innovative conversations that help support our customers’ desired business outcomes. You will leverage your technical and sales skills to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers’ requirements and provide business value.

Location

The Professional in this position ideally resides in Massachusetts as the accounts are New England based but could also reside in Rhode Island, Southern Maine or New Hampshire. Remote work from home is possible when not in client meetings or team meetings in the Boston office.

The Main Responsibilities

+ Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience.

+ Analyzes and identify our customer's business and technology objectives, conduct full technical discovery, and architect (with the technical team) client solutions to meet gathered requirements.

+ Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.

+ Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle.

What We Look For in a Candidate

+ Technical pre-sales and/or consulting experience.

+ Technical knowledge across one or more of the following global network infrastructure, edge cloud capabilities, connected security, communication, and collaboration services,

+ Fundamental understanding of Unified Communications

+ Fundamental understanding in Cloud & Architecture design – AWS, Google Cloud, Azure

+ Industry certifications are a plus.

+ Fundamental understanding in Security solutions – SASE, Fortinet, Cisco, Palo Alto

+ Strong verbal, and written communication

+ Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, partners.

+ Strong presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences.

+ B.S. Degree in a related field or equivalent work experience in the private sector or military

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges:

$109,148 - $145,530 in these states: MA

$104,192-$138,915 in these states: NH, RI

$99,225- $132,300 in these states: ME

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process

Learn more about Lumen's:

+ Benefits (https://jobs.lumen.com/global/en/benefits-statement)

+ Bonus Structure

\#LI-Remote \#LI-KS1

Requisition #: 339656

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

10/14/2025