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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

IT Senior Manager

IT Senior Manager

**PRIMARY PURPOSE OF THE ROLE** : To lead the management of application support, systems integration and software evaluation and development activities. This is a hands-on role as you will be working on technology development/deployment hand in hand with your team members; to provide administrative guidance and controls ensuring availability and productivity; to provide strategic planning; to assure security and integrity of data systems; and to manage vendors and evaluate third party and internally developed products and applications.

**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE

+ Provides hands on technology implementation and support of core systems.

+ Directs the management, strategic development of custom applications and deployment applications, working hands-on at times.

+ Evaluating high level business needs and recommending appropriate solutions to meet the business needs.

+ Support of existing SAS and custom developed applications in place for billing, time entry and vendor payments along with integration with core financial systems.

+ Works with Implementation and strategic planning colleagues to support efficient technology for internal and customer use; serves as a senior management liaison with other departments within and beyond the Systems and Technology division.

+ Provides technology vision and leadership for developing and implementing Software Development initiatives improving cost effectiveness, service quality and business development in a constantly changing environment; supervises and provides input for cost-benefit analysis and prioritization change requests.

+ Develops, coordinates, guides and maintains strategic and tactical plans in support of the overall corporate strategy; defines a vision for meeting current and future application and system needs, while ensuring alignment and integration of Software Development with the overall vision, mission, and values of the enterprise.

+ Assures the confidentiality, privacy and all reasonable restriction of access to corporate or customer data through policy, procedure and regular review.

+ Coordinates the preparation of activity and progress reports regarding the activities of the projects and team members.

+ Manages sys admin, helpdesk and Software Development colleagues, including answering questions, setting priorities, establishing goals and objectives, and meeting deadlines.

This is a hybrid position requiring a weekly presence in our office near the Braves Stadium.

SUPERVISORY RESPONSIBILITIES

+ Administers company personnel policies in all areas and follows company staffing standards and training recommendations.

+ Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

+ Provides support, guidance, leadership and motivation to promote maximum performance.

+ Plans for staffing needs including succession, bench-strength, and new business.

QUALIFICATIONS

Bachelor's degree from an accredited college or university required. Major in Information Systems or Management preferred. Master’s degree from an accredited college or university in Information Systems or Management preferred.

Ten (10) years of systems and development experience or equivalent combination of education and experience required to include six (6) years supervisory or project management experience.

Skills & Knowledge

+ Thorough knowledge of systems and development

+ Hands-on development experience

+ Excellent project management skills

+ Excellent oral and written communication, including presentation skills

+ Ability to develop and support applications using Power BI, Power Automate, SharePoint, SQL, .NET

+ Leadership/management/motivational skills

+ Analytical and interpretive skills

+ Strong organizational skills

+ Excellent interpersonal skills

+ Excellent negotiation skills

+ Ability to work in a team environment

+ Ability to meet or exceed Performance Competencies

TAKING CARE OF YOU

+ Career development and promotional growth opportunities.

+ A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.

\#IT

\#informationtechnology

Work environment requirements for entry-level opportunities include –

Physical: Computer keyboarding

Auditory/visual: Hearing, vision and talking

Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines

**NOTE** **:** Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com