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Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the User Experience (UX) team within the Information Technology division at American Airlines.

American is transforming the way we deliver software and solutions for our customers. As part of this transformation, the UX organization is championing Design Systems methodology to create and maintain reusable components that will lead to more efficient and consistent product design.

What you'll do

_As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._

+ Coordinates with other Product team members to manage product dependencies and increments of value

+ Performs continuous product discovery and offers valuable solutions that align to Product OKRs

+ Understands the budgetary implications, related organizational constraints in factoring areas of focus

+ Uses data to define baselines, measure outcomes, share insights, order backlog items, etc.

+ Conducts competitive benchmarking, presents new technologies/solutions, identifies unmet/underserved need

+ Defines and maintains a healthy backlog, operating consistently in adopting organizational standards and presents the backlog items with squads and external team members

+ Seeks input from product, process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health

+ Collaborates with various internal team members (i.e. UX, Technology, Vendors, Risk, Compliance, Security

+ Influences leaders, squads and peers on product strategy, roadmap items, OKRs and upcoming releases

+ Practices agility in discovering  and delivering value continuously

+ Work with the Data Governance Platform team(s) to automate Capability processes.

+ Be an integral part of the Data Governance Program Management

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

+ Bachelor’s degree in related field plus 3 years of experience in Product Management/ Delivery (ex: product analyst, user researcher, product owner, etc.) or 5 years of equivalent Product Management/Delivery experience

Preferred Qualifications- Education & Prior Job Experience

+ Master’s degree in Design, Computer Science, Engineering, Business Administration or related field plus 5 years of experience in Product Management/ Delivery, (ex: product analyst, user researcher, product owner, etc.)

+ Experience determining Product Market fit and defining a Go-to-Market strategy

+ Demonstrate familiarity with Agile Product Management tools

+ Experience with design system tools such as Storybook, Figma, GitHub, or similar as well as front end development technologies such as CSS, HTL and JavaScript

+ Change management experience identifying downstream data impacts for regulatory requirements and reporting

+ Experience automating data governance processes/workflows using market leading data governance products

+ Detailed experience delivering data governance artifacts such as data dictionaries, metadata, lineage, data movement controls and data element level data quality controls

+ Experience as a Data Steward (acting as a data expert, auditing, and reviewing data access, acting as a product owner for a data product, data domain, etc.)

+ Experience working in Agile and DevOps frameworks

Skills, Licenses & Certifications

+ Relevant certifications in Product Management/Product Delivery field

+ Has strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.

+ Certifications in product management, UX/UI design, or related areas (e.g., Certified Scrum Product Owner, UX/UI Design Certification).

+ The ability to work effectively with a range of stakeholders and convey complex technical information in a simple, clear, and engaging way

+ Working knowledge of SQL

+ Strong understanding of Data and Analytical concepts

+ Data Governance certifications: CDMP (Certified Data Management Professional), DGSP (Data Governance and Stewardship Professional)

+ Ability to bridge the communication gap by translating technical governance concepts to the Business

+ Ability to be flexible in an evolving operating model and able to pivot easily on areas of focus

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.