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About Byline Bank:

Headquartered in Chicago, Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:BY), is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.7 billion in assets and operates 45 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top U.S. Small Business Administration (SBA) lenders according to the national SBA rankings by volume FY2024. Byline Bank is a member of FDIC and an Equal Housing Lender.

At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include:

+ U.S. News & World Report named Byline Bank as one of the **Best Companies to Work for in the Midwest, Finance & Overall in 2024-2025, 2025-2026.**

+ Chicago Sun Times Chicago’s **Best Workplaces 2024**

+ **Best Workplaces in Illinois in 2024** by Best Companies Group and Illinois SHRM (Society for Human Resource Management)

+ Forbes **America’s Best Small Employers 2023**

By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.

Hybrid Schedule: May travel to office 2-3 times per month as needed

**Objective of Position:** The Loan Servicing Specialist is responsible for the daily processing of all transactions for both commercial and consumer loans. This role will set up and maintain data on the system for new and renewed loans.

Duties and Responsibilities:

+ Boarding and funding of new, renewed and modified loans on the core loan system for all commercial and consumer loans

+ Performs loan maintenance including but not limited to adjusting billing schedules, amortizations, risk rating updates and adjusting escrow records

+ Responsible for performing system and documentation research, correcting errors were identified

+ Process monetary transactions that include but are not limited to payments, advances, recoveries and monetary corrections

+ Reviews and generates payoff letters

+ Research and respond to complaints and consumer credit reporting

+ Reconcile and process SWAP related transactions

+ Responsible for executing special asset loan requests including but not limited to Charge-off, Non-Accrual, Foreclosure, Bankruptcy, and Note Sales

+ Responsible for reviewing and processing various daily, weekly and monthly reports

+ Reconciles loan accounts to G/L accounts

+ Responsible for ensuring daily work is in balance

+ Assists with data collection and reporting for loan related projects and audits

+ Responsible for complying with all Bank policies and Federal and State banking laws and regulations

+ Collaborate with all employees across the bank to drive meaningful and strategic changes such as process improvements, system testing and client experience enhancements

+ All other duties as assigned

_Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time._

Qualifications:

+ High School diploma or equivalent required. Associate’s degree preferred

+ 2+ years of work experience in Banking

+ 1+ years of commercial loan operation and/or consumer loan operations experience preferred

+ Knowledge of e-Oscar preferred

+ Knowledge of Chatham preferred

+ Knowledge of FIS banking systems such as IBS Insight, FCM and e-Wires preferred

+ Proficiency in MS Office applications

+ Must be able to multi-task and use critical thinking in a fast-paced environment

+ Provide exceptional customer service and maintain proactive communication with business partners

+ Meet or exceed established Service Level Agreements

+ Self-motivated with a strong attention to detail, must be able to work independently or in a team setting

+ Impeccable time management skills

+ Ability to make sound decisions based upon department, bank policies, procedures, knowledge and experience

+ Expertise and knowledge to interpret both Laser Pro and Attorney prepared documents and process on the bank’s core system accurately

+ Ability to effectively and professionally communicate with all levels within the organization

+ Ability to identify, understand and define problems, evaluate alternatives, set priorities, manage projects and implement high quality solutions

+ Contribute and maintain a positive work atmosphere of mutual respect

Physical Demands/Work Environment:

Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices.

At Byline Bank, we value work-life flexibility and support a hybrid work environment for this position. This role allows for a combination of remote and in-office work, with occasional visits to the office based on business needs. Specific in-office days may vary and will be discussed during the interview process.

Compensation & Benefits:

Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.

The hourly rate for this position is between $21.63 to $26.92

In addition, Byline provides benefits including medical coverage, dental, vision, disability, 401k, paid time off and much more! Depending on the specific role, compensation may also include discretionary bonuses and other benefit programs. The actual compensation package may vary based on factors such as skill set, experience level, and candidate's location.

Additional Information:

Byline Bank is an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at Byline Bank are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran status, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Byline Bank will not tolerate discrimination or harassment based on any of these characteristics.

Byline Bank is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us directly at 773-475-2900, Option #2.

If applying within the US, this role is not eligible for visa sponsorship now or in the future.

Note to Recruitment Agencies and Third-Party Recruiters:

Byline Bank kindly requests that third-party recruiters, staffing agencies, and recruitment firms refrain from submitting resumes or candidate profiles without a prior agreement in place. Any unsolicited submissions will be considered property of Byline Bank, and no fees will be paid for placements resulting from such submissions. We appreciate your understanding and cooperation.

Byline Bank is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Byline Bank are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran status, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Byline Bank will not tolerate discrimination or harassment based on any of these characteristics.