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Tenants Rights Commission (TRC) Secretary (Program…
- City of Detroit (Detroit, MI)
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Tenants Rights Commission (TRC) Secretary (Program Analyst II)
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Tenants Rights Commission (TRC) Secretary (Program Analyst II)
Salary
$59,102.00 - $79,323.00 Annually
Location
Coleman A Young Municipal Center, MI
Job Type
Certified-Regular Civil Service
Job Number
202501LAW13111102MGH
Department
Law
Opening Date
09/29/2025
Bargaining Unit
9000-Non Union Salary Regular Service General
+ Description
+ Benefits
+ Questions
Description
The Tenants' Rights Commission will assist in the development of policies that increase stability, opportunities, safety, and wellness for residential tenants in the City, and to ensure inclusion, representation, and equity for tenants in the legislative process. The Tenants' Rights Commission has the authority to develop and present comprehensive policy recommendations to the City Council and the Mayor on all topics affecting the City's tenant population, including:
(1) Methods of reducing Detroit evictions rates;
(2) Establishing and protecting residential tenants' rights:
(3) Identification and utilization of federal, state, and third-party funding sources to support tenants facing evictions through collaboration with City-wide residential tenants' organizations.
(4) Enforcing landlord compliance with the City Code;
(5) Aiding the Housing and Revitalization Department, other City departments, and third-party organizations in educating both tenants of their rights and landlords of issues affecting residential rental properties.
Examples of Duties
Review all tenant complaints received by the Commission and develop a complaint management system for follow-up, data collection, and resolution tracking
• As issues needing legal opinions are brought before the Commission, the TRC Legal Secretary is responsible for documenting and building a caseload of queries, submissions to Legal Counsel, and resolutions, to be reported on a weekly basis.
• Support the Commission in developing and promoting their meeting schedule and agenda
• Track meeting minutes & convening and assist the Commission with responding to concerns that need follow-up in a timely manner
• Answer phone calls, take notes/messages and redirect calls when appropriate
• Undertake a variety of other administrative and clerical tasks as needed by the Commission.
Program Analysts with a specialization in general program and project management may perform a range of duties including, but not limited to:
• Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of program operations in meeting established goals and objectives
• Develops cost analyses of projects or performs cost benefit or economic evaluations of current or projected programs
• Utilizes data collection and analysis techniques to evaluate individual programs; submits oral and written reports to management personnel for their consideration and decision-making
• Receives from Departmental Financial Services financial and financial-related information to perform analysis of program effectiveness
• Advises on and works with the Department of Innovation and Technology regarding the potential benefits/uses of automation to improve the efficiency of administrative support or program operations
• Analyzes new or proposed legislation or regulations to determine impact on program operations and management
• Develops new or modified administrative program policies, regulations, goals, or objectives
• Performs special projects and other duties as assigned
Program Analysts with a specialization in housing development may perform a range of duties including, but not limited to:
• Develops, administers, monitors or evaluates economic and community development programs, grants and/or contracts for conformance, effectiveness and timeliness
• Attends meetings of other governmental agencies, business, and community groups as assigned and summarizes discussion and action items; drafts responses to requests for information
• Upon award of contracts, tracks contractor performance
• Collaborates and participates with the Office of Contracting and Procurement in the coordination of the bid process with other staff, contractors, and vendors to ensure bids are obtained in a timely manner guidelines and/or HUD requirements
• Enforces Federal and local labor relations regulations, including but not limited to the Davis-Bacon related acts
• Reviews payroll reports and worksheets for labor compliance to meet certain grant requirements
• Serves as liaison with grantors, grant recipients, grant sub-recipients, and assigned neighborhoods to clarify, interpret, and resolve issues
• Responds to and resolves difficult and sensitive citizen inquiries and complaints
• Performs special projects and other duties as assigned
Program Analysts with a specialization in information technology project management may perform a range of duties including, but not limited to:
• Ensures that project status, issues, and successes are communicated to project team, stakeholders, sponsors, steering committee, and all levels of management, and are documented appropriately
• Conducts process analysis to understand how business practices are supported by technology and which process changes will be necessary per technology changes
• Designs new processes and standard operating procedures associated with changes
• Recognizes problems or situations that are new or without clear precedent; Evaluates alternatives and finds solutions using a systematic, multi-step approach
• Develops improvements and innovations to enhance performance
• Pro-actively engages present and future stakeholders in design, priority setting, and implementation
• Builds coalitions among the various stakeholders; negotiates authority to move the project forward
• Prioritizes work; Anticipates consequences of actions, potential problems, or opportunities for change
• Sets and meets realistic deadlines; Forecasts changes and communicates current and projected issues
• Ensures a high level of fiscal control and accountability for project budget
• Creates work standards for project; establishes and defines roles and responsibilities, specific outcomes, and clear measures for quality and success of the team
• Performs special projects and other duties as assigned
Minimum Qualifications
• Commitment to social justice and desire to assist indigent clients
• Proven experience as secretary (At least 1 year of experience preferred)
• At least 1 year of experience with landlord/tenant or other housing related legal issues (preferred)
• Excellent written and oral communication skills
• Proficient with maintaining a Calendar Task List
• Ability to multitask and being comfortable dealing with a diverse pool of people
In addition to the minimum education requirements, the following experience requirements also apply:
For entry into the Program Analyst position, one (1) year of professional experience providing project management-related activities or a systematic review, analysis, interpretation, and evaluation of grants, housing development or other financial/operational data is preferred but not required. Program Analyst must demonstrate proficiency with integrated word processing and spreadsheet functions.
For selection, appointment to a Program Analyst level II or higher, in addition to the minimum education requirements, more progressive levels of experience are required based on the following:
Program Analyst II – at least two (2) years of experience
Equivalency
Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.
Supplemental Information
Please provide a Cover Letter and Resume Attachment
Applicants are encouraged to apply for immediate consideration
Appointment term is based on availability of funds
Evaluation Plan
+ Interview: 70%
+ Evaluation of Training, Experience & Personal Qualifications: 30%
+ Total of Interview and Evaluation T.E.P: 100%
Additional points may be awarded for:
+ Veteran Points: 0 – 15 points
+ Detroit Residency Credit: 15 point
LRD: 08/18/2025
EMPLOYMENT BENEFITS
The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:
HEALTH
+ Medical - Eligible for hospital, surgical, and prescription drug benefits.
+ Dental
+ Vision
INSURANCE
+ Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
+ Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
PAID TIME OFF
+ Sick Leave
+ Vacation
+ Holidays
OTHER LEAVE BENEFITS
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,
RETIREMENT BENEFITS
City Employees Retirement System
As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:
• Completion of thirty (30) years of service;
- At age sixty (60) if you have at least ten (10) years of service, or
- At age sixty-five (65) with eight (8) years of service.
• In the event of disability, other eligibility rules apply);
- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;
• Employees are vested after ten (10) years of service, regardless of age.
ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.
Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.
01
Describe your knowledge of the Detroit Certificate of Compliance process overseen by the City of Detroit Buildings, Safety Engineering and Environment Department (BSEED).
02
Describe your experience managing a caseload of individuals with household needs.
03
Provide a summary of the resources that exist in Detroit to assist tenants with landlord or eviction issues. What do you feel works well within this network of resources? What is needed?
Required Question
Employer
City of Detroit
Address
Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226
Website
http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job
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Tenants Rights Commission (TRC) Secretary (Program Analyst II)
- City of Detroit (Detroit, MI)