• Account Specialist

    Adecco US, Inc. (Rochester, NY)


    Adecco is currently seeking experienced Account Specialists. This is an outstanding opportunity for a motivated individual to be a part of a focused team manufacturing products for the Aerospace, Defense, Energy, Medical, and Industrial marketplaces.

     

    The successful candidate will be responsible for providing exceptional service to customers, including quoting, contract review, order management, and status updates. This role also facilitates communication between the Business Development team, internal departments, and external customer contacts.

    Key Responsibilities:

    + Serve as the daily point of contact for assigned customers, responding to inquiries promptly.

    + Advocate for customer needs and goals within the organization.

    + Lead the contract review process and partner with cross-functional teams to provide resolutions.

    + Process customer requests for quotations and provide feedback.

    + Manage purchase orders and provide order status updates throughout the contract cycle.

    + Utilize the Syteline ERP system for daily tasks and reporting.

    + Use Microsoft Office Suite and Outlook to manage communication and documentation.

    + Review technical drawing packages and quality requirements at a high level.

    + Identify growth opportunities with new and existing customers.

    + Create and manage work instructions for customer-specific portals and interfaces.

    Qualifications:

    + Bachelor’s degree in Business, Marketing, a related technical field, or equivalent experience.

    + Minimum 3 years of experience in manufacturing sales or customer service.

    + Experience working in an AS9100 (preferred) or ISO-certified facility.

    + Familiarity with Lean manufacturing and continuous improvement principles.

    + Proficiency with ERP systems for order entry and management (Syteline preferred).

    + Strong expertise with MS Excel, Word, OneNote, PowerPoint, and Outlook.

    + Ability to work independently and prioritize multiple tasks.

    + Excellent written and verbal communication skills.

    Why Apply:

    This is a fantastic opportunity to join a respected organization in a fast-paced, high-growth industry. Adecco offers competitive compensation, professional development opportunities, and a collaborative team environment.

    How to Apply:

    Click _Apply_ to be considered for the Account Specialist position in Rochester, NY.

     

    **Pay Details:** $20.00 to $21.00 per week

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.