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**Job Family:** Brightly Software

**Req ID:** 479156

Who we are

Build a brighter future while learning and growing with a

Siemens company at the intersection of technology, community and

sustainability. Our global team of innovators is always looking to create

meaningful solutions to some of the toughest challenges facing our world. Find

out how far your passion can take you.

About the Job

Brightly Software is seeking a dynamic and

detail-oriented **Sales Operations Onboarding & Enablement Trainer** to

join our Sales Operations team. This role supports a global Sales organization

by designing, delivering, and maintaining onboarding and training programs that

drive operational excellence and productivity.

You will serve as a key partner to stakeholders across

Sales, Marketing, Enablement, P&O, Client Success, and Finance

Operations—aligning priorities, coordinating resources, and supporting the

successful rollout of go-to-market operational changes. This role emphasizes

process documentation, training delivery and content creation, and continuous

improvement driven by data insights. As a hybrid position, it requires

in-office presence 1–2 times per week at our Raleigh location, along with

occasional evening availability (1–2 times per week, typically 6–7 PM EST) to

support global teams.

What you will do

Lead enablement and drive adoption of all sales tools and

related processes, including but not limited to the following activities:

+ Developand execute onboarding programs for new Sales hires across allgeographies.

+ Maintainand update training materials, internal documentation, and LMS content.

+ Serveas the subject matter expert (SME) for all sales tools and processdevelopment, supporting both onboarding and ongoing enablement programsled by Sales Enablement.

+ Hostlive training sessions, team meetings, and open office hours to supportonboarding and ongoing education.

+ Thishybrid role occasionally requires evening availability (1–2 times perweek) to support our global sales teams.

+ Trackonboarding effectiveness and training completion rates.

+ Ownand manage the Sales Operations SharePoint and documentation repository.

+ Communicatetechnical and procedural changes clearly to go-to-market teams.

+ Collaboratewith Sales Enablement and P&O to design role-specific learning paths.

+ Partnerwith Sales Operations and the Revenue Organization to identify gaps andopportunities for improvement.

Expected Outcomes

+ Successfuladoption, measured by reduction in error rate & utilization of salestools and processes is the primary metric.

+ Consistentlyachieve targeted time to productivity metric… enhance onboardingexperience to maintain or improve time to productivity.

+ Reliablyupdated and accessible training materials and documentation.

+ Highengagement in training sessions and ongoing learning programs.

+ Clearcommunication of operational changes across go-to-market teams.

+ Strongalignment with Sales Ops, Enablement, and HR to close knowledge gaps.

Performance Checkpoints

+ Onboardingeffectiveness tracked via ramp time, completion rates, and feedback.

+ Regularaudits and updates of LMS and documentation.

+ Reducedthe volume of exception requests and lowered error rates among sellers.

+ Attendanceand engagement metrics for training sessions.

+ SharePointusage and documentation update logs.

+ Continuousimprovement plans based on rep feedback and performance data.

What you need

+ 3-5years of experience in Sales Operations, Sales Enablement, Learning &Development or related fields.

+ Skillas a seller is a plus.

+ Extensiveknowledge of the sales technology ecosystem, including platforms such asSalesforce, Salesloft, Clari, Chorus.ai, ZoomInfo, LinkedIn, Marketo, andother sales engagement or enablement tools.

+ Experiencedeveloping web-based training, process guides and delivering instructorled training.

+ Strongorganizational and communication skills.

+ Provenability to manage multiple priorities independently.

+ Experiencein content creation, flowcharting, and process documentation.

+ Familiaritywith high-growth, fast-paced environments.

+ Self-starterwith strong problem-solving and collaboration skills.

+ Abilityto scale training programs and documentation efficiently.

What makes you a Standout

+ **Expertin Sales Tech & Enablement** : Deep experience with Salesforce,Salesloft, Clari, and other sales tools, plus a track record of drivingadoption and reducing error rates through effective training.

+ **InstructionalDesign & Facilitation** : Skilled in creating engaging web-based andlive training programs, with proven success improving ramp time andproductivity across global teams.

+ **ProcessOptimization & Documentation** : Strong ability to document,maintain, and scale sales processes using tools like SharePoint,flowcharts, and LMS platforms.

+ **Cross-FunctionalCollaboration & Communication** : Trusted partner to Sales,Marketing, HR, and Finance, with a data-driven approach to continuousimprovement and clear communication of operational changes.

The Brightly culture

We’re guided by a vision of community that serves the

ambitions and wellbeing of all people, and our professional communities are no

exception. We model that ideal every day by being supportive, collaborative

partners to one another, conscientiously making space for our colleagues to

grow and thrive. Our passionate team is driven to create a future where smarter

infrastructure protects the environments that shape and connect us all. That

brighter future starts with us.

Our Commitment to Equity and Inclusion in our DiverseGlobal Workforce:

We value your unique identity and perspective. We are fully

committed to providing equitable opportunities and building a workplace that

reflects the diversity of society, while ensuring that we attract the best

talent based on qualifications, skills, and experiences. We welcome you to

bring your authentic self and transform the every day with us.

Brightly maintains a Drug Free workplace in accordance with

applicable law.

$53,760 $92,160